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Open-ended responses are widely used to explore and understand participants' experiences and perspectives in a variety of fields. As one of the most powerful computer-assisted qualitative data analysis software, NVivo allows researchers to analyze open-ended responses to survey and/or interview questions, as well as other text data like reflective writing, image, and videos. The purpose of this paper is to describe and demonstrate how the NVivo word frequency, text search, and matrix coding features can be used to analyze qualitative data from a longitudinal evaluation project. The authors show how the matrix coding feature maximizes NVivo utilities in an analysis of open-ended responses and highlights differences across and within participants' groups. The authors explain this approach by presenting a step by step overview: data cleaning and case coding; data import; word frequency analysis; text coding and reference extracting; and matrix coding and inductive analysis. Using this approach, the Clinical Translational Science Institute (CTSI) evaluation team acquired deeper insight into the participants' experiences and perspectives about CTSI programs and received insights that may lead to improvement. From a methodological perspective, this approach capitalizes on NVivo's features to mine qualitative data. The methodology described in this paper is applicable to other educational or program evaluations. Also, it is appropriate for analyzing large samples or longitudinal qualitative data in marketing and management.

Analyzing open-ended survey text responses holds the capacity to yield greater insight about participants' perceptions of clinical translational science institute (CTSI) initiatives. Few translational research studies have explored their effectiveness. The aim of this mixed methods analysis was to assess participant perspectives of the impact and effectiveness of our CTSI program and services. We selected two open-ended survey question items (how CTSI benefitted research, and the most important impact of the research facilitated by the CTSI) from a larger set and compared responses by participant affiliations (clinical/non-clinical; lab/non-lab). We used a three-step analysis. First, nodes were generated using NVivo word frequency function. Next, with the aid of Python, we used sentiment analysis to classify each node (as positive, negative, or neutral) to indicate participant ratings toward their experiences with the CTSI and computed the average differences between groups. Third, we selected nodes that met pre-established criteria and report the qualitative distinctions. We recommend using precisely worded open-ended questions in future annual surveys or administering a survey using only opened-ended questions every six months.

Analyzing open-ended responses can provide insight regarding participants' experiences or illuminate organizational issues. The purpose of this study was to qualitatively analyze 1096 open-ended responses to a longitudinal survey and report patterns observed across participants. Word frequency, text search and matrix coding were used to analyze the data. Thematic differences were noted by the college group denoting the participant's primary appointment. Although perceived gaps between expectations and service delivery were expected, participants' statements pointed out informational inaccuracies or an absence of awareness. The inherent richness and insight of the analysis yielded complexities, otherwise not discernable using quantitative analyses. The authors offer suggestions for improving the university clinical translational science institute's delivery of biomedical research services.

Mentoring is fundamental to the professional development of research scientists in academic health centers (AHC). Qualified mentors can support the development of competencies considered most significant in training research scientists. Yet AHC faculty may have little preparation in and knowledge of how to mentor. Emerging AHC mentor academies provide educational environments whereby faculty can learn the art and practice of mentoring. However, little is known about their effectiveness. Using the Transtheoretical Change Model (TTM), this study explored how 23 mentors used newly learned information to change their communication styles and develop shared expectations with mentees. Based on an inductive analysis of 46 reflective writing assignments, the results showed that the mentor academy enabled progress through the stages of contemplation and preparation, however, mentors rarely implemented new knowledge to make changes in their approach to mentoring. The authors suggest instructional strategies that will promote actionable change and accountability for implementation.

Dental schools are required to utilize teaching practices that increase students' culture competence and ensure their ability to deliver equitable oral care. This study explored the impact of active teaching, an approach that offered comprehensive engagement and experiential learning. Students participated in small group activities, conducted interviews and developed reflective writings. A QUAN→qual sequential mixed method was used to analyze their reflective writings. Quantitative results indicated that students' cultural competence was significantly enhanced. Qualitative findings showed that students recognized their unconscious biases and reported an increase of cultural competence. This study demonstrates the effectiveness of experiential learning, particularly the addition of small group discussions, in instruction aimed at enhancing cultural competence among 84 first year pre-doctoral dental students.

The purpose of this qualitative study was to understand the effects of a cultural competency intervention on dental pre-doctoral students' attitudes toward individuals of a different sexual orientation. 22 heterosexual students interviewed gay or lesbian individuals and wrote reflective text. Results illustrated that participants found that their interviewees had "surprisingly similar" beliefs and values – especially in the areas of religion and family. Because of their "similar values," these students expressed respect toward their interviewees who were "so different" than themselves. This conclusion of "sameness" forced them to see homosexuals as people, rather than a stigmatized invisible outgroup, mitigating sexual prejudice.

Urban neighborhoods have undergone property disinvestment, a decreasing population, and a general economic decline. Atlanta, the fourth-fastest gentrifying city in the United States exemplifies this trend. The purpose of this grounded theory study is to understand how discourse about gentrification helps a community address its goal of regeneration. We used Habermas' critical hermeneutic lens to investigate the perceptions of 20 resident leaders and stakeholders in a community that was undergoing the process of gentrification. Our findings illustrate that this community is fraught with systematically distorted communication that used communicative action for emancipation. The four theoretical codes: gentrification (a collision between politics and economics), systematically distorted communication, regeneration, and strategies (communicative action as emancipatory), were used to represent how power and language intersected within economic and political discourse. Through an identification of elements of communicative action for neighborhoods that are undergoing gentrification, this study provides guidance for development of stakeholder community action plans.

Urban neighborhoods have undergone property disinvestment, a decreasing population, and a general economic decline. Atlanta, the fourth-fastest gentrifying city in the United States exemplifies this trend. The purpose of this grounded theory study is to understand how discourse about gentrification helps a community address its goal of regeneration. We used Habermas' critical hermeneutic lens to investigate the perceptions of 20 resident leaders and stakeholders in a community that was undergoing the process of gentrification. Our findings illustrate that this community is fraught with systematically distorted communication that used communicative action for emancipation. The four theoretical codes: gentrification (a collision between politics and economics), systematically distorted communication, regeneration, and strategies (communicative action as emancipatory), were used to represent how power and language intersected within economic and political discourse. Through an identification of elements of communicative action for neighborhoods that are undergoing gentrification, this study provides guidance for development of stakeholder community action plans.

Studies describing the effectiveness of a veterinary curriculum from the student perspective are currently sparse. The overall purpose of this investigation was to describe students' perceived preparedness for clinical practice. Three focus group meetings with fourth year veterinary students were conducted. Data were open-coded and categorized to identify themes. Four main themes emerged: Challenging communications, Un/appreciating curricular experiences, Documenting demands impede case involvement, and Hungering for timely, effective feedback. Overall students felt comfortable talking to clients about medicine but less comfortable discussing euthanasia or money; they appreciated the split clinical curriculum but questioned the value of the 1st/2nd year courses; they felt that paperwork on clinical rotations negatively impacted patient involvement; expressed the need for well-defined expectations regarding grading/assessment and autonomy on clinical rotations. Despite the reported issues, students expressed satisfaction with the split curriculum and readiness to enter their chosen field of study.

Competency-based training and professional development is critical to the clinical research enterprise. Understanding research coordinators' perspectives is important for establishing a common core curriculum. The purpose of this study was to describe participants' perspectives regarding the impact of online and classroom training sessions. 27 participants among three institutions, completed a two-day classroom training session. 10 novice and seven experienced research coordinators participated in focus group interviews. Grounded theory revealed similarities in novice and experienced coordinator themes including Identifying Preferences for Instruction and Changing Self Perceptions. Differences, seen in experienced participants, focused on personal change, in the theme of Re-Assessing Skills. Infrastructure and cultural issues were evident in their theme, Promoting Leadership and Advocacy. Novice participants recommended ways to improve training via their theme of Making Programmatic Improvements. Participants reported a clear preference for classroom learning. Training played an influential role in changing participants' self-perceptions by validating their experiences. The findings provided guidance for developing a standardized curriculum. Training must be carefully tailored to the needs of participants while considering audience needs based on work experience, how technology can be used and offering content that is most urgently needed.