Front Cover -- Contents -- Foreword -- Preface -- About the Authors -- Acknowledgements -- Introduction -- Part 1: Dealing with People -- Chapter 1: Dealing with People -- Chapter 2: Dealing with Individuals -- Chapter 3: Leading Change -- Chapter 4: Tools for Change -- Part 2: Management Disciplines -- Chapter 5: So Many Meetings! -- Chapter 6: Making Confident Presentations -- Chapter 7: Effective Management Reports -- Chapter 8: Over to You -- Selected Reading List -- Back Cover
part Part 1: Dealing with People -- chapter 1 Dealing with People -- chapter 2 Dealing with Individuals -- chapter 3 Leading Change -- chapter 4 Tools for Change -- part Part 2: Management Disciplines -- chapter 5 So Many Meetings! -- chapter 6 Making confi dent presentations -- chapter 7 Effective Management Reports -- chapter 8 Over to You.
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