Adapting total quality management (TQM) to government
In: Public administration review: PAR, Band 52, Heft 4
ISSN: 0033-3352
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In: Public administration review: PAR, Band 52, Heft 4
ISSN: 0033-3352
In: Public administration review: PAR, Band 52, S. 356-362
ISSN: 0033-3352
In: Public administration review: PAR, Band 52, Heft 4, S. 356
ISSN: 1540-6210
"Deming's Way" – so betitelte der damalige Direktor des Centers für angewandte Ingenieurswissenschaften am MIT, Myron Tribus, 1981 einen Aufsatz, in welchem er eine für viele westliche Manager unbekannte, dem traditionell bürokratisch-hierarchischen Organisationsverständnis entgegengesetzte Unternehmensphilosophie beschrieb: Das Total Quality Management (TQM) nach William Edwards Deming (1900-1993), einem seit den 50er Jahren des letzten Jahrhunderts in Japan tätigen Mathematiker und Organisationsberater. TQM spielte eine nicht unbedeutende Rolle beim Aufstieg Japans zu einer der führenden Weltwirtschaftsmächte. Es wird heute weltweit von erfolgreichen Unternehmen eingesetzt und mit verschiedensten anderen Managementansätzen und QM-Konzepten wie Kaizen, der DIN ISO 9000, EFQM, KTQ u. a. kombiniert und praktiziert. Aber was ist TQM? Welche Überzeugung liegen diesem Ansatz zugrunde und welche Kritik wird daran geübt? Das wird im Text in kompakter Form skizziert.
In: 21st Annual Convention and Conference Society for Information Science, 9-11 April 2003
SSRN
In: Commonwealth Youth and Development, Band 13, Heft 2, S. 143-152
ISSN: 2663-6549
Throughout the business world, leaders of the most successful firms have begun to understand the importance of analysing every activity, system and process in their operations to make absolutely sure that they function efficiently and effectively. In the course of this assignment an attempt to understand total quality management will be made, along with an examination of the different schools of thought regarding total quality management and the effect this concept has on production.
In: BKA-Forschungsreihe 42
In: International journal of academic research in business and social sciences: IJ-ARBSS, Band 6, Heft 1
ISSN: 2222-6990
SSRN
The indomitable spirit of higher education paves the way for the growth of a nation in the political, economic, social, intellectual and spiritual dimensions. Teacher education is one of the areas in higher education which trains student-teachers in pedagogy, which in turn helps them to train the young minds of educational institutions. The "Fate of the nation is decided in the classroom," is a remark made by the Education Commission of India. Such classrooms are created by committed and dedicated teachers. These teachers are trained in teacher education institutions. Teacher education institutions should maintain quality to ensure the academic excellence of trainees who come into the teaching profession. Quality is a comparative standard prescribed for those institutions that are on the quest for output brilliance. Quality assurance in teacher education reflects on the high profile of the institution and the competency of student-teachers. The present study on the application of principals of TQM in teacher education institutions in India has exposed the tangibility of institutions in the perception of teachers based on eleven quality indicators, such as principal as leader, teacher quality, linkage and interface, students, co-curricular activities, teaching, office management, relationships, material resources, examinations and job satisfaction. A total of nine colleges of education was selected to collect data. The exploratory technique under the survey method of research design was used for the study. A tool - 'Teacher Institutional Profile' (TIP) - was constructed, standardized and used for data collection. Quantitative and qualitative analyses were made for finding and interpreting results. The findings focus on the strong and weak areas of various teacher education institutions according to the quality indicators. The study recommends further strengthening of quality indicators, which are already strong, and the revamping of weaker quality indicators. It is also recommended that institutions should adhere to the quality standards set by national and international assessment and accreditation bodies. In conclusion, the global scenario expects skilled teachers to produce students with a versatile personality for which teacher education should be strengthened.
BASE
In: Arbeitsbericht 31
In: Public administration review: PAR, Band 54, Heft 1, S. 61-64
ISSN: 0033-3352
In: Public administration review: PAR, Band 54, Heft 1, S. 61
ISSN: 1540-6210
SSRN
Working paper