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In: Journal of service research, Band 22, Heft 1, S. 90-100
ISSN: 1552-7379
In the service literature, churn is primarily attributed to customers who are dissatisfied with a service. However, in several industries, such as health care, weight loss services, and online dating, satisfied customers also churn because the service delivers on its promise, for example, by providing a cure, facilitating weight loss, or creating the circumstances that allow a person to meet their partner. Considering these dual churn pathways, it is necessary for companies in these markets to create awareness of what drives positive and negative churn to address the corresponding challenges for managing customer relationships. This study defines and theoretically discusses the concept of positive churn and outlines its consequences for companies in the short- and long term. Based on an analysis of combined observational and survey data from 1,369 customers, we empirically demonstrate the necessity of accounting for positive and negative churn by analyzing this phenomenon in online dating. Furthermore, this article discusses opportunities for future research on positive churn.
In: International journal of academic research in business and social sciences: IJ-ARBSS, Band 12, Heft 14
ISSN: 2222-6990
In: Social issues, justice and status
How we came to write this book -- Contents -- PREFACE -- introduction: THE ONE -- Worst nightmare -- Perfect love -- Opened eyes -- To date or not to date -- Age-old love -- Good loving -- Chat room -- chapter one: THE ROMANCE EVOLUTION -- Logical love -- Where is the love? -- The rise of romance -- Ye olde matrimony -- Let courtship commence -- Three, two, one - date! -- Romancipation? -- Dating God's way -- Chat room -- chapter two: FRAME IT -- The tale of two approaches -- Unfinished masterpiece -- Begin with the borders -- Be active -- Adam 4 Eve -- Isaac 4 Rebekah -- Jacob 4 Rachel -- Ruth 4 Boaz -- God's way = the best way -- Be selfless -- Nothing new in this Testament -- The big picture -- Chat room -- Being passive -- Being selfish -- chapter three: HIGH HOPES -- Overwhelming -- God's marriage mandate -- Faithfulness is fundamental -- Seek selflessness -- Practise permanence -- Put God first -- First steps -- Chat room -- our dating guidelines -- chapter four: DATE STRONGER -- Strength matters -- Life on hold -- 1. Check it out! -- Unrealistic expectations for a dating relationship -- Realistic expectations of a dating relationship -- 2. Fill up! -- 3. Stop obsessing! -- 4. Be quiet! -- A whole life -- Chat room -- chapter five: DATE DEEPER -- Nearly, but not yet -- Love triangles -- Delving deep -- 1. If you want to go deep, be exclusive -- 2. Go deep, don't sink! -- 3. Looking at your boy/girl, only -- 4. Not looking back in anger -- Keep the faith -- Chat room -- chapter six: DATE CLEARER -- A big let-down -- Let's get real -- 1. Check your blind spots -- 2. Be clear about compatibility -- The P test -- 3. Look with love -- 4. Be long-sighted -- I see you -- André's word for the guys -- Rachel's word for the girls -- Chat room -- chapter seven: DATE WIDER -- Happily ever after? -- Live wider -- Esther's legacy -- 1. Spend time apart
In: e-BANGI: Journal of Social Sciences and Humanities, Band 21, Heft 1
ISSN: 1823-884X
Dating violence is a major source of concern among the general population. Previous literature reviews have studied many other risk factors and dyadic implications of dating violence, but there has been very little research done in diverse elements of psychosocial factors linked to dating violence. The articles related to the term's psychosocial factors (personality traits, attachment style and loneliness) and we looked for phrases linked to dating violence (aggression in romantic partnerships, violence in intimate relationships). The studies for this literature review must be from original studies with any gender sampling and should be written in English. This review included 27 papers that met the criteria for inclusion. The findings of this literature analysis revealed inconsistent results regarding the association between psychosocial factors and violent behaviour in romantic relationships, with some studies unable to detect such links. These findings are explored in terms of current gaps in the literature as well as suggested future research areas. The implication of this study can help in understanding the psychosocial factors that form the basis of relational aggression in romantic relationships and as a proactive step to avoid from being a victim of relational aggression.
In: Zoon politikon: rocznik naukowy, Band 11, S. 200-231
ISSN: 2543-408X
Phenomenon of social dating: strategies of self-presentation In recent years, the use of online dating platforms has evolved from a marginal to a widespread social practice. The online dating arena provides an opportunity to investigate changing cultural norms concerning technology-mediated relationship formation and to shed light on such aspects of online behavior as the impression formation process and self-presentation strategies. A field experiment was focused on self-presentation strategies and tactics among online dating participants, investigating how participants' sex effects on managing their online presentation of self in order to accomplish the goal of enhancing their level of attractiveness. After conducting a pilot study, was collected 200 text-based profiles (100 women, 100 men) from the online dating service "Sympatia.pl" and examined through them with respect to strategies type.
Meet, date, and start a relationship with Mr. or Ms. Right-after 50 Almost everyone associates falling in love with their younger years, but as the boomer generation ages, more and more people over 50 are jumping back into the dating scene for the first time (in a long time) and need advice and guidance on how the dating world (and ways to find a soul mate) have changed since they last tested the water. Dating After 50 For Dummies covers the gamut of topics for those dating after 50: the physical and emotional benefits of sex and relationships as we age; dating confidence boosters; dating sit
In: Umalakshmi, K. & Selvam Jesiah (2021) Review of Literature on Customer Knowledge Management (CKM), 4th ICMTS Proceedings, IIMK. Available at https://iimk.ac.in/research/markconf20/Proceedings/122.pdf
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Sex, Dating and Really Confusing Girls! sets out to offer the soundest, sanest, wittiest information you'll ever get about life as a single guy whilst giving you the scoop on what the other sex is thinking. Author, expert and all round ass-kicker of those who need a boot in the romantic behind, Sue Ostler tells it like it is and comes out swinging. Using a step-by-step format, Sex, Dating and Really Confusing Girls! explains the frequently irrational response of women, explores common compla
In: Public health in the 21st century
In: Public health in the 21st century series
Teen dating relationships: understanding and comparing youth and adult conceptualizations -- Teen dating violence: how peers can affect risk & protective factors -- Teen dating violence: a closer look at adolescent romantic relationships -- Dating violence victimization across the teen years: abuse frequency, number of abusive partners, and age at first occurrence
In: Oxford studies in American literary history
Introduction: the critical work and critical pleasure of American literature -- Inner-self industries: soft capitalism's reproductive logic -- How America works: getting personal to get personnel -- Dress-down conquest: Americanizing top-down as bottom-up -- Afterword: payoffs