On parle de réglementation basée sur l'information (IBR, pour « Information-based regulation ») lorsque les régulateurs utilisent l'information pour susciter des changements de comportement en vue d'atteindre des objectifs de politique publique. L'IBR est apparue comme une autre façon de réglementer les entreprises, par rapport aux instruments stratégiques plus traditionnels de commandement et de conduite des opérations directs et de marché dans l'État régulateur contemporain. Malgré un intérêt international croissant, des difficultés subsistent pour comprendre les rôles des régulateurs dans l'IBR, les fonctions des régulateurs dans la formation et l'exploitation des flux d'information, et les capacités administratives nécessaires pour les assumer. Dans le présent article, nous nous basons sur une méthodologie d'examen systématique pour synthétiser les conclusions de 130 articles évalués par un comité de lecture dans les domaines de la politique environnementale, énergétique et alimentaire. Nous développons une typologie des fonctions que peuvent assumer les régulateurs et décrivons les nouvelles capacités administratives requises dans l'État régulateur contemporain, notamment en matière de normalisation, d'assurance et d'intermédiation, ainsi que de gestion intelligente des données. Remarques à l'intention des praticiens La réglementation par l'information devient pratique courante dans de nombreuses régions du monde, dépassant ses frontières initiales aux États-Unis et dans d'autres pays développés. La conception et la mise en œuvre de ces systèmes créent de nouveaux défis pour les régulateurs. Notre étude intègre les recherches pertinentes dans trois domaines politiques (environnement, alimentation, énergie) et développe une nouvelle typologie des fonctions exercées par les régulateurs. Notre article est le premier à examiner la manière dont les rôles et les fonctions des régulateurs doivent changer dans l'environnement contemporain de l'information et de la réglementation. Il souligne également le fait qu'il est important que les régulateurs participent à l'IBR, une pratique traditionnellement considérée comme une approche en faveur de la déréglementation.
Information-based regulation occurs when regulators use information to drive changes in behaviours in order to achieve public policy objectives. Information-based regulation has emerged as an alternative way to regulate firms compared with more traditional direct command-and-control and market-based policy instruments within the contemporary regulatory state. Despite growing international interest, challenges remain in understanding the roles for regulators in information-based regulation, the functions of regulators in shaping and leveraging information flows, and the administrative capacities required to fulfil them. Based on a systematic review methodology, this article synthesises the findings of 130 peer-reviewed articles in the environmental, energy and food policy areas. It develops a typology of functions for regulators and outlines the new administrative capacities required in the contemporary regulatory state, particularly in standard setting, assurance and intermediation, and smart data management. Points for practitioners Regulation by information is becoming popular in many part of the world beyond its original genesis in the US and other developed countries. The design and implementation of such schemes creates new challenges for regulators. Our review integrates relevant research in three policy areas (environment, food and energy) and develops a new typology of functions performed by regulators. The article is the first to discuss how the roles and functions of regulators need to change in the contemporary information and regulatory environment. It also emphasises the importance of regulatory involvement in information-based regulation, which has traditionally been seen as a deregulatory approach.
Part 4: Smart Innovations ; International audience ; Digital networking has been shaping interactions between governments and their respective publics over the last years. At the same time, networking spaces have become hosts to informal communities of public sector professionals engaging in discussions that remain largely unexplored. This papers looks at the dynamics of interaction between public sector professionals in digital networking spaces using a dataset of tweets that contain the hashtag #localgov. This hashtag is used by a variety of accounts mainly within the UK local government. An analysis of 235,681 tweets posted during 2013–2015 shows how #localgov facilitates interactions and the sharing of expertise within the context of intense financial cuts imposed by the UK government. We discuss how networking spaces like #localgov support open discourses as part a network of practice outside organisational barriers.
Part 1: Foundations ; International audience ; Public sector organisations seem to be embracing social media for information dissemination and engagement, but less is know about their value as information sources. This paper draws from the notion of the imagined audience to examine how policy teams in the UK Department of Environment, Food and Rural Affairs (DEFRA) conceptualise the value of social media input. Findings from a series of interviews and workshops suggest that policy makers are broadly positive about sourcing useful input from social media in topics like farming and environmental policies, however audience awareness emerges as an important limitation. As different groups of the public use social media for professional activities, policy makers attempt to develop their own capacities to navigate through audiences and understand whom they are listening to. The paper makes suggestions about the technical, methodological and policy challenges of overcoming audience limitations on social media.
In: Organization studies: an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies, Volume 44, Issue 10, p. 1703-1724
Smart city projects require complex coordination of resources, but research on how capabilities form at the city-ecosystem level remains scarce. This article develops a multi-level approach to capability development in smart city ecosystems through an empirical study of London's city data. We analyse the London case to discover how two ecosystem-level capabilities – data provisioning and data insights – developed through global, configural and shared aggregation processes. We find that the emergence process changes as the smart city ecosystem develops, requiring different coordination and resource mobilisation mechanisms at various stages. We contribute to the capability development and smart city literatures by focusing on ecosystem-level capabilities linked to collective city-level outcomes rather than the capabilities of the leading city authority. Insights from the study are of value to city authorities considering how to scale up and organise smart city initiatives in support of urban development goals.
Research on smart cities has illustrated the use of data analytics, open data, smart sensors and other data-intensive applications that have significant potential to transform urban environments. As the complexity and intensity of these projects has increased, there is a need to understand smart city data ecosystems as an integrated view of data applications by the various city entities that operate within an institutional environment. This paper examines how authorities involved in such ecosystems coordinate data initiatives from an orchestration perspective. A case study of London's city data initiatives highlights the challenges faced in complex city data environments and the importance of an integrated view. Three elements of orchestration in smart city data ecosystems – namely openness, diffusion and shared vision– are identified as the main enablers of city data initiatives within London's local government authorities. The study contributes to our theoretical understanding of orchestration within data ecosystems, as well as the social and technological impacts of city data.
Public value theory offers innovative ways to plan, design, and implement digital government initiatives. The theory has gained the attention of researchers due to its powerful proposition that shifts the focus of public sector management from internal efficiency to value creation processes that occur outside the organization. While public value creation has become the expectation that digital government initiatives have to fulfil, there is lack of theoretical clarity on what public value means and on how digital technologies can contribute to its creation. The special issue presents a collection of six papers that provide new insights on how digital technologies support public value creation. Building on their contributions, the editorial note conceptualizes the realm of public value creation by highlighting: (1) the integrated nature of public value creation supported by digital government implementations rather than enhancing the values provided by individual technologies or innovations, (2) how the outcome of public value creation is reflected in the combined consumption of the various services enabled by technologies and (3) how public value creation is enabled by organizational capabilities and configurations.
Part 1: Smart Governance, Government and Cities ; International audience ; Smart cites are rapidly gaining momentum but our understanding of their underlying management framework has to a large extent been unexplored. Under the different initiatives within the label of smart cities, there is no systematic understanding of how city decision makers manage the configuration of resources and processes within the dynamic urban environment. This research in progress paper develops a research agenda on the capabilities of smart city management by synthesising the findings of 72 papers. Further to consolidating the enabling aspects of technology and data as key resources is smart city development, the review leads to the identification of dynamic, operational, cultural and management capabilities. The paper concludes by discussing the value of this approach for future work in the area of smart cities.
In: Panagiotopoulos , P , Barnett , J , Ziaee Bigdeli , A & Sams , S 2016 , ' Social Media in Emergency Management : Twitter as a tool for communicating risks to the public ' , Technological Forecasting and Social Change , vol. 111 , pp. 86 - 96 . https://doi.org/10.1016/j.techfore.2016.06.010 , https://doi.org/10.1016/j.techfore.2016.06.010
One of the main challenges of emergency management lies in communicating risks to the public. On some occasions, risk communicators might seek to increase awareness over emerging risks, while on others the aim might be to avoid escalation of public reactions. Social media accounts offer an opportunity to rapidly distribute critical information and in doing so to mitigate the impact of emergencies by influencing public reactions. This article draws on theories of risk and emergency communication in order to consider the impact of Twitter as a tool for communicating risks to the public. We analyse 10,020 Twitter messages posted by the official accounts of UK local government authorities (councils) in the context of two major emergencies: the heavy snow of December 2010 and the riots of August 2011. Twitter was used in a variety of ways to communicate and manage associated risks including messages to provide official updates, encourage protective behaviour, increase awareness and guide public attention to mitigating actions. We discuss the importance of social media as means of increasing confidence in emergency management institutions
One of the main challenges of emergency management lies in communicating risks to the public. On some occasions, risk communicators might seek to increase awareness over emerging risks, while on others the aim might be to avoid escalation of public reactions. Social media accounts offer an opportunity to rapidly distribute critical information and in doing so to mitigate the impact of emergencies by influencing public reactions. This article draws on theories of risk and emergency communication in order to consider the impact of Twitter as a tool for communicating risks to the public. We analyse 10,020 Twitter messages posted by the official accounts of UK local government authorities (councils) in the context of two major emergencies: the heavy snow of December 2010 and the riots of August 2011. Twitter was used in a variety of ways to communicate and manage associated risks including messages to provide official updates, encourage protective behaviour, increase awareness and guide public attention to mitigating actions. We discuss the importance of social media as means of increasing confidence in emergency management institutions.