Summary Social workers engage with marginalized communities impacted by challenges that are intensely complex and dynamic. This necessitates designing strategies and interventions that are sustainable, effective, nonduplicative and collaborative across systems and organizations. This article aims to provide a synthesis of three frameworks that can intersect to facilitate systems-level change: community practice, collective impact, and design thinking. Each framework provides unique contributions for bolstering contemporary macro social work practice. Findings The article provides an overview of the three frameworks and their distinctive features, limitations, and points of intersection. The integration of community practice with collective impact and design thinking frameworks for enabling social workers to come up with innovative solutions that include diverse stakeholder perspectives is elucidated with a case example. Application The article specifies the implications of integrating community practice, collective impact, and design thinking for further strengthening social work practice, education, and research.
Owing to the contextual challenges, human service professionals (HSP) are creating social value (SV) for diverse vulnerable population groups through social innovation. This qualitative exploratory study investigates the nature of SV created by 14 HSPs, representing a diverse range of human service organizations (HSOs), and examines 'why' and 'how' they innovate. In addition, the study examines HSPs' current understanding and practices related to social entrepreneurship (SE). The study findings highlight that increased accountability and new funding opportunities challenged HSPs to innovate. HSPs created SV by addressing new unmet needs, developing new collaborations, and employing alternative marketing strategies, thereby ensuring the financial sustainability of their programs and organizations, and promoting social and economic justice. Different understandings of SE were voiced based on the educational backgrounds of HSPs. Without formal training in SE, HSPs trained in social work appeared to use various components of the SE process, though in a haphazard fashion compared to those with a non-social work academic training. We suggest that the graduate curriculum across various disciplines should formally include principles and behaviors related to social innovation and entrepreneurship. Finally, more research is needed to understand and describe how HSPs create SV in HSOs.
Through a state grant-funded multicultural needs assessment, researchers from a U.S. southeastern state university captured the voices of underserved populations related to their unmet needs and recovery journey from the non-medical use of opioids and other substances. Specific voices of African Americans, Latinx, mature adults, veterans, people who are homeless, college students, and individuals within the lesbian, gay, bisexual, trans, and queer (LGBTQ+) communities were captured utilizing design thinking protocol in focus groups. Participants recommended that providers be culturally responsive in disseminating information and providing affirming care. Moreover, participants felt that counselors and other professionals should be more empathetic and nonjudgmental and provide culturally relevant care that is responsive to the respondents' specific needs.