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Intro -- Preface -- Committees -- Contents -- Part I Models and Algorithms for AAL -- A Quality Model for Service Delivery in AAL and AT Provision -- Abstract -- 1 Quality in Service Delivery for AAL and AT Solutions Provision: Reference Scenario -- 2 The Proposed Model -- 3 The Experimentation of the Proposed Model: Quality Measurement Activities -- 3.1 Data Analysis -- 4 Results -- 4.1 Satisfaction with Service Delivery and the Solution -- 4.2 Effectiveness of Recommended Solutions -- 5 Conclusions -- References -- Pedestrian Simulation: Considering Elderlies in the Models and in the Simulation Results -- Abstract -- 1 Introduction -- 2 A Discrete Model with Heterogeneous Speeds -- 2.1 Special Objects of the Environment -- 2.2 Presence of a Caretaker -- 3 A Proposal for Social Costs Analysis -- 4 Conclusions and Future Works -- References -- User-Oriented Services Based on Sensor Data -- Abstract -- 1 Introduction -- 2 The GiraffPlus System Functionalities -- 3 Managing Sensor Data to Synthesize Additional Information -- 4 User Interaction Services -- 4.1 The @Office Environment -- 4.2 The @Home Environment -- 5 Conclusion -- References -- Investments and Sustainability of Public Expenditure in the Health Sector -- Abstract -- 1 Introduction -- 2 The Health Care System and the Main Areas of Digital Innovation -- 3 Relationship Between ICT and Human Health Services in Economic National Account -- 4 Dynamic CGE: The Economic Impact on ICT Through Human Health Services Demand -- 5 Conclusion -- References -- Design Adaptable and Adaptive User Interfaces: A Method to Manage the Information -- Abstract -- 1 Introduction -- 2 Research Background -- 2.1 Adaptive & -- Adaptable User Interfaces -- 2.2 Advantages and Disadvantages of the Principal Types of Interface -- 3 Design an Adaptive User Interface.