Stepping up, Second Edition: How Taking Responsibility Changes Everything
Intro -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Preface to the Second Edition -- Preface to the First Edition -- Chapter 1. The Five Rows of Responsibility -- Chapter 2. It's Not My Job, It's Not My Fault -- Chapter 3. I Am Only One Person or Why People Don't Step Up -- Chapter 4. Only Naïve People Change the World -- Chapter 5. The 100/0 Principle: 100 Percent Responsibility/Zero Excuses -- Chapter 6. Do Something-Do Anything -- Chapter 7. Always Begin in the Room You Are In -- Chapter 8. Leadership Is Not a Position -- Chapter 9. Stepping Up by Speaking Up -- Chapter 10. Stepping Up or Stepping Back: How to Know the Difference -- Chapter 11. Creating a Company Culture of Stepping Up -- Chapter 12. Who Am I to Step Up? -- Chapter 13. One Person Always Matters -- Resources -- Self-Assessment: Stepping Up -- Self-Assessment: Creating a Culture for Stepping Up -- Stepping Up for Change -- Discussion Guide -- Acknowledgments -- Index -- About the Author.