Does empathy make the experience of work politics better or worse?
In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 51, Issue 1, p. 100835
ISSN: 0090-2616
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In: Organizational dynamics: a quarterly review of organizational behavior for professional managers, Volume 51, Issue 1, p. 100835
ISSN: 0090-2616
In: Human relations: towards the integration of the social sciences, Volume 65, Issue 3, p. 335-366
ISSN: 1573-9716, 1741-282X
Addressing both practical and scholarly considerations, we investigated the interactive effects of perceived supervisor narcissism and individual enactment behavior on four relevant self-report work outcomes (i.e. frustration, tension, resource availability, and job performance). We hypothesized that employees with limited enactment behavior would be adversely affected in high supervisor narcissism settings. Conversely, we expected that perceived narcissistic supervision would have little effect on those with active enactment strategies. Across three samples, hypotheses were strongly supported as work frustration (Studies 1 and 3) and tension increased (Studies 1 and 2), and resource availability (Studies 1–3) and job performance (Studies 1–3) decreased for low enactment behavior–high perceived supervisor narcissism employees. Conversely, perceived supervisor narcissism had no significant effect for high enactment employees on any outcome across samples. These findings, when viewed in their entirety, confirmed the influential role of enactment behavior on perceived supervisor narcissism–work outcome relationships.
In: Human relations: towards the integration of the social sciences, Volume 63, Issue 9, p. 1371-1394
ISSN: 1573-9716, 1741-282X
Research to date has assumed that politics perceptions lead to uniformly negative outcomes. Recent studies, however, advocate examining theoretically relevant dispositional factors capable of differentially predicting politics perceptions—work outcome relationships. One individual difference factor possessing considerable scholarly merit in this regard is optimism. Building on recent research, the politics perceptions—optimism relationship was examined in a series of three studies. In particular, our objective was to determine whether optimism intensified or neutralized the potentially negative effects of perceived politics on job satisfaction and tension. Across samples, findings confirmed a moderating effect; notably, politics triggered increased stress and lower satisfaction for individuals with higher levels of optimism. In contrast, stress and satisfaction remained largely unaffected for less optimistic individuals reporting elevated levels of politics. These findings, which suggest that optimism may be associated with undesirable effects in threat situations, contradicts the preponderance of research affirming favorable stress reactions.
In: Journal of managerial psychology, Volume 23, Issue 1, p. 54-72
ISSN: 1758-7778
PurposePerceived organizational support is considered a resource capable of positively influencing performance by reducing stressors and encouraging commitment. However, only a modest relationship has been shown between support and performance, suggesting that moderators affect this relationship. To date, no research has examined moderators that might serve to predict non‐linear support‐performance relational forms. The purpose of this research is to examine how cynicism moderates the relationship between support and performance in a non‐linear form.Design/methodology/approachIn study 1, 256 full‐time employees from a variety of industries and jobs completed surveys. In study 2, 143 full‐time state employees participated.FindingsThose reporting high cynicism actually construe levels of support negatively. Specifically, performance for cynics was highest when perceived support was at moderate levels only. Conversely, performance for cynics was lowest when perceived support was either high or low.Research limitations/implicationsA limitation of our studies was the use of survey methodology for data collection. Tests of multicollinearity suggest, however, that this did not result in method bias. Future research should consider other potential non‐linear relationships with organizational support to determine when support is not perceived favorably. Additionally, it may be informative to expand the scope of research on cynicism to include sources (e.g. decision makers, legal system) and an examination of the creation of cynical climates (e.g. frequent layoffs).Practical implicationsRecognizing that not all employees (specifically those who are cynical) will perceive support efforts as positive, managers can limit potential negative reactions to support efforts by clarifying their intentions and those of the organization. An increased awareness of possible aversive reactions to what is intended to be supportive, allows managers to better understand and react to cynical employees' behavior.Originality/valueThis study is a first to examine the non‐linear relationship between organizational support and performance as moderated by employee cynicism.
In: The Journal of social psychology, Volume 136, Issue 4, p. 469-475
ISSN: 1940-1183
In: Group & organization management: an international journal, Volume 26, Issue 2, p. 230-247
ISSN: 1552-3993
Analyses of data collected from 172 members of 23 matrix teams indicated that member perceptions of team-level politics were negatively related to executive and member ratings of effectiveness and to member expressions of satisfaction with and commitment to the matrix team. In addition, results of moderated multiple regression analyses indicated that member-team goal congruence moderated these relationships. Perceptions of politics were more strongly related to the outcome variables among individuals who did not share the priorities of their team members than among those whose goal priorities were consistent. These results suggest that leaders can help their team members cope with politics by making efforts to ensure that they share goal priorities of team members.
In: The leadership quarterly: an international journal of political, social and behavioral science, Volume 26, Issue 5, p. 821-837
In: The Journal of social psychology, Volume 156, Issue 1, p. 74-97
ISSN: 1940-1183
In: The leadership quarterly: an international journal of political, social and behavioral science, Volume 18, Issue 3, p. 264-280
In: Journal of vocational behavior, Volume 65, Issue 2, p. 294-308
ISSN: 1095-9084
In: Journal of managerial psychology, Volume 33, Issue 2, p. 176-195
ISSN: 1758-7778
PurposeThe purpose of this paper is to examine how a cognitive process, transcendence, moderates the relationship between perceptions of organizational politics (POPs) and several work outcomes.Design/methodology/approachParticipants across two studies (Study 1: 187 student-recruited working adults; Study 2: 158 information technology employees) provided a demographically diverse sample for the analyses. Key variables were transcendence, POPs, job satisfaction, job tension, emotional exhaustion, work effort, and frustration.FindingsResults corroborated the hypotheses and supported the authors' argument that POPs lacked influence on work outcomes when individuals possessed high levels of transcendence. Specifically, high levels of transcendence attenuated the decreases in job satisfaction and work effort associated with POPs. Additionally, transcendence acted as an antidote to several workplace ills by weakening the increases in job tension, emotional exhaustion, and frustration usually associated with POPs.Research limitations/implicationsThis study found that transcendence, an individual-level cognitive style, can improve work outcomes for employees in workplaces where POPs exist. Future studies should use longitudinal data to study how changes in POPs over time affect individuals' reported levels of transcendence.Practical implicationsAlthough it is impossible to eliminate politics in organizations, antidotes like transcendence can improve individuals' responses to POPs.Originality/valueThis study is one of the first to utilize an individual-level cognitive style to examine possible options for attenuating the effects of POPs on individuals' work outcomes.
We explore the effects of the social context on the relationship between psychological contract breach (PCB) and perceived organizational support (POS) in two studies. We build on the premise that psychological contract breach (i.e. the organization's failure to fulfil the obligations employees believe they are owed) signals to employees that they are not cared for and valued by the organization (i.e. reduces POS). In support, a longitudinal study of 310 employees shows that PCB at Time 1 explains significant variance in POS at Time 2 (beyond that explained by POS at Time 1). Building on this result, we advance the argument that employees' perceptions of organizational politics serve as a heuristic for the overall benevolent or malevolent character of the organization and its agents. Accordingly, we expect that when employees perceive PCB and high levels of organizational politics, they will be more likely to hold the organization responsible for PCB and thus report lower levels of POS in response to breach. This line of reasoning received support in a second study of 146 employees which showed that perceptions of organizational politics moderate the PCB-POS relationship. Our results suggest that the social context in which psychological contract breaches occur matters and that managers should consider the organization's perceived political landscape when anticipating how employees will respond to broken promises.
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We explore the effects of the social context on the relationship between psychological contract breach (PCB) and perceived organizational support (POS) in two studies. We build on the premise that psychological contract breach (i.e. the organization's failure to fulfil the obligations employees believe they are owed) signals to employees that they are not cared for and valued by the organization (i.e. reduces POS). In support, a longitudinal study of 310 employees shows that PCB at Time 1 explains significant variance in POS at Time 2 (beyond that explained by POS at Time 1). Building on this result, we advance the argument that employees' perceptions of organizational politics serve as a heuristic for the overall benevolent or malevolent character of the organization and its agents. Accordingly, we expect that when employees perceive PCB and high levels of organizational politics, they will be more likely to hold the organization responsible for PCB and thus report lower levels of POS in response to breach. This line of reasoning received support in a second study of 146 employees which showed that perceptions of organizational politics moderate the PCB-POS relationship. Our results suggest that the social context in which psychological contract breaches occur matters and that managers should consider the organization's perceived political landscape when anticipating how employees will respond to broken promises.
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In: Human relations: towards the integration of the social sciences, Volume 67, Issue 3, p. 357-382
ISSN: 1573-9716, 1741-282X
Although research to date has established the criterion validity of work engagement, little research has examined relevant boundary conditions capable of altering its documented positive effects on important workplace outcomes, despite widespread appeals to do so (e.g. Parker and Griffin, 2011). In the present four-sample investigation, a competing hypotheses format was adopted, pitting against each other perspectives of 'politics as a hindrance stressor' and 'politics as a challenge stressor' as moderators of work engagement–work outcomes relationships (e.g. job tension, job satisfaction, work intensity, job performance). Cross-sample findings demonstrated that organizational politics perceptions strengthened positive work engagement–work outcomes relationships, such that engaged individuals were less stressed, more satisfied, worked with greater intensity and exhibited greater performance when they perceived their job environments to be political. This series of results affirms the challenge/opportunity stressor properties of politics perceptions for individuals more actively involved in their jobs and workplaces. Cross-disciplinary implications of these results for theory and practice, strengths and limitations, and directions for future research are provided.
In: Journal of vocational behavior, Volume 63, Issue 3, p. 438-456
ISSN: 1095-9084