Article(electronic)#1June 1, 2016
Lange Leitung – Rasche Klärung: Konfliktbeilegung über das Telefon
In: Zeitschrift für Konfliktmanagement: Konfliktmanagement, Mediation, Verhandeln ; ZKM, Volume 19, Issue 3, p. 92-95
ISSN: 2194-4210
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