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The authors explore the many ways that gender and communication intersect and affect each other. Every chapter encourages a consideration of how gender attitudes and practices, past and current, influence personal notions of what it means not only to be female and male, but feminine and masculine. The second edition of this student friendly and accessible text is filled with contemporary examples, activities, and exercises to help students put theoretical concepts into practice.

George A. Krause has undertaken a statistical analysis of the relationship between the president and the Congress and the enforcement activities of two regulatory agencies: the Securities and Exchange Commission and the Antitrust Division of the Department of Justice for the years 1949–92. He finds that the president and the Congress often influenced each other, but neither of the political branches succeeded in dominating the bureaucracies. These findings are consistent with the interpretations of presidential-congressional-bureaucratic power of most journalists, sociologists, historians, political scientists, and public administration scholars.

This article examines the classical, or real, ombudsman. Unlike quasi ombudsmen, which are bureaucratic control mechanisms subject to executive leaders or agency administrators, real ombudsmen are operationally independent officials of the legislative branch. In 1969, the state of Hawaii was the first to create a real ombudsman. Although Iowa, Nebraska, Alaska, and Arizona have since followed Hawaii's lead, no intensive, long‐term study of American ombudsmen has yet been published. This article examines the ombudsman as a monitor of Hawaii's bureaucracies and considers the extent to which the office has become institutionalized over the past 30 years. Nearly 75,000 citizens have had their complaints investigated by the ombudsman, and more than one‐fifth of them were rectified, that is, the agency reversed its original action. This study indicates that the classical ombudsman can become institutionalized in the United States. The findings have policy implications as jurisdictions at the federal, state, and local levels consider the creation of ombudsmen or quasi ombudsmen.

Over the past quarter century, federal bureaucracies have been affected by numerous changes-many of which were designed to restrictbureaucratic autonomy. Several scholars have concluded that bureaucracy's role in the process of governance has been substantially diminished. When the changes are closely inspected, however, most-including the proliferation of political appointees-prove not to be as effective at restraining bureaucracy as often supposed Also, because many restrictions interact with others, they are not really summative; sometimes they cancel each other out.