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PurposeOrganizational knowledge assets are key organizational factors responsible for firm innovation, as well as effective management. Traditionally, a good piece of research takes the innovation processes from an external perspective, leaving aside the internal complexity that characterizes innovation dynamics. Nevertheless, the innovation capability of a certain firm depends very closely on the intellectual assets and organizational knowledge that it possesses, as well as on its ability to deploy them. In this sense, this paper aims to test empirically the relationships between organizational knowledge assets and the innovation capability of the firm.Design/methodology/approachThe data collection was carried out through a questionnaire on a sample of 251 Spanish high and medium‐high manufacturing firms. Exploratory and confirmatory factor analyses and multiple linear regressions were also used.FindingsBased on the literature review, this work explores the nature and measurement of organizational capital as well as its role on innovation performance in high and medium‐high manufacturing firms.Practical implicationsThis paper proposes a theoretical and empirical model of technological innovation that, based on organizational knowledge assets, highlights the importance of culture and CEO commitment towards innovation, as well as the role played by communication and information technologies (CITs) applied to management on product innovation capability within high and medium‐high manufacturing firms.Originality/valueThe scarcity of empirical works analyzing the innovation phenomena from an internal point of view adds value to the current academic literature, specifically from an intellectual capital‐based view.

In the present business landscape, relations between firms are one of the most valuable assets. This work points out the main agents to which firms are related, and which build up their relational capital. This proposal highlights the gathering of agents in different levels; one of them constituted by the relations with customers, suppliers, partners, and investors; and the second one related to the relations with state or public sector entities, regulatory institutions, and with the community, as part of a wider or more general environment. Once presented, relational capital, the strategic relevance of corporate reputation is discussed, with a trigger and moderator role for all the previously mentioned relations.

PurposeThe elements that constitute the organizational capital or capital of the firm, namely its culture, structure, organizational learning, can be a source of competitive advantage. This paper is an attempt to assess organizational capital from the resource‐based view.Design/methodology/approachFrom an extensive literature review, an assessment framework for intellectual capital is developed.FindingsBy means of this framework organizational capital can be depicted as a set of: valuable assets; difficult to imitate; to replace; to transfer; with a prolonged life expectancy; and with a feasible rent appropriation.Originality/valueBuilding of such an evaluation framework allows further research about other components of the intellectual capital of the firm, bridging the literatures focused on the resource‐based view and on intangible assets or intellectual capital.