The Communication Conflict At The Research And Development Institute ; CONFLICT COMMUNICATION IN RESEARCH AND DEVELOPMENT INSTITUTIONS: A CASE STUDY AT LIPI
This study analyzed organizational conflicts at the Indonesian Institute of Sciences (Indonesian: Lembaga Ilmu Pengetahuan Indonesia (LIPI)) that occurred in 2019. LIPI is the largest research & development institution in Indonesia with the task of promoting sciences. For this reason, the presence of conflicts disturbed its performance. In this study, the researchers applied a qualitative method with a case study approach. Data were collected through semi-structured in-depth interviews and document study. The results indicated that the source of the conflict was the issuance of LIPI Regulation No. 1/2019 concerning the Organization and Work Procedure of LIPI. Besides, the causes were the presence of conflicts of interest related to the struggle for limited resources, different conceptions & goals in managing the organization, and communication barriers. The impacts of the conflict were demonstrations, the emergence of apathy, individualism, and opportunism in some employees, and the delay of internal services. This conflict was resolved through dialogue, mediation, and speeding up the policy implementation process. In this conflict, the Head of LIPI was the actor who had high power and interest, while human resources (in science and technology and its supporting) and non-civil-servant government employees were internal actors who had high interests but weak power. ; The article analyzes the organization conflicts at LIPI in 2019 where LIPI as the largest research and development institution in Indonesia has a duty and function to promote science, where the existence of conflict will hamper the performance of the institution. The methods of qualitative research use case study approach. Data collection is conducted with semi-structured in-depth interviews as well as document study. Analysis of data use condensation, presentation of data and conclusions. The results showed the source of the conflict namely the issuance of LIPI Regulation No. 1 of 2019 on LIPI Organization and Working Procedures.Causes of ...
