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One of the most important challenges of the higher education sector in Kosovo, in Europe and elsewhere, is the development and updating of the curricula (study programs), which is consistent with the needs of labour market, comparable with the similar universities abroad, along with Bologna Declaration and with recent trends in European higher education. The aim of this study is to analyse system of higher education in Kosovo: legal framework and managerial accountability of the public and private higher education institutions in the process of curriculum development (study programs), and the case study regarding to the curriculum development is conducted at University "Haxhi Zeka" in Peja. The study is developed based on two main research methods: 1) Survey method, and 2) Roundtable discussion. In addition, a great importance is dedicated to the research, analysis, use of national and international strategic documents that consequently, administrate the process of curriculum development, respectively the higher education in Kosovo. The survey results shows that, decision-making process on curricula development undergo through different levels at public higher education institutions comparing with private ones. Further, curriculum of University "Haxhi Zeka" is developed based on market researches and is consistent with the labour market needs. DOI:10.5901/ajis.2014.v3n2p197

Currently, the institutions of the government of the Republic of Kosovo have taken concrete actions to decentralize the Higher Education by opening new universities in the regional centers and by setting the conditions for a competitive intercollegiate environment where the true principles and a condition for a contemporary institution will, above all, be the academic quality management assurance. For this vision, the relevant institutions have issued a series of strategic and legal documents which will provide for an acceptable legal and academic base for all higher education providers and with the proper view of the situation and current needs, they will be drafting and implementing strategic documents. Initially, these documents will guarantee the mechanisms for providing necessary information on all weaknesses, risks, opportunities and priorities of the segments for the university academic development, analyzing these up to the adoption of managerial actions which will ultimately result in a strategic document that guarantees quality and quality only. Although established two years earlier, 'Haxhi Zeka' University has made progress in organizing academic activities but has not yet taken any serious and substantive steps to mobilize all segments within the university and on the basis of shared responsibilities to draft and implement the document with normative and academic force to assure the management of the university's quality. It is considered that the academic quality is related to the well composition of the variables of competencies in teaching and students learning, intercollegiate cooperation, scientific research and adopting programs according to the market requirements and conditions both inside and outside the country. These objectives may be achieved only by specialized managers who are prepared for changes, respectively with a modern manager profile. DOI:10.5901/ajis.2014.v3n2p333

Giving and receiving information about employee performance is something that happens every day within an organization. This process of assessment has a clear goal: to clarify the level of performance the employees have to achieve and the steps they have to undertake to achieve the performance standards. In a normal business environment and a positive organizational culture, they both share their views and perceptions without any barriers and try to do that positively, not threatening, irritating, or judging each on their views. Our article analyses the use of the sandwich feedback technique in public administration as one of the sectors where organizational culture and climate differ from those of the business environment and where the spread of messages is more complicated. Connected to this, we analysed if this technique is the most appropriate technique for communicators who want to transform the business environment and culture.

A topic that tells a lot about us as human beings, about our abilities and virtues is the fact that shows and explains how much we are able to work together and make collective decisions in the operating process. How much people are willing to cooperate, plan, organize, coordinate, manage and control the situation, depends on many factors. In continuation of my work, I will explain how much people are willing to provide the support to their colleagues, friends and random people in teamwork when making decisions on a specific field, and also the cooperation process between the people on many stages in transition countries. This work comes down to personal study, where, I have based on the questionnaire dedicated to the students, academic and administrative staff at the different Universities and Secondary schools of Kosovo. What is their general perception about cooperation and teamwork, its quality, advantages and disadvantages, its reflection on success or failure, the significance of individual and collective decisions, current and future application of, friendships with other ethnicity, and many other issues, it is stated in the further work. According to the data collected it can be said that the interviewed people are familiar in a large % with the process of cooperation, whether in a small group but also in a large group. However, why is it applied or not you will read throughout this paper.

This article aims to explain and empirically prove that human resource management processes and practices influence individual and organizational performance, significantly contributing to the advancement of education in an organizational context. The reliability test was used to measure the level of internal consistency of the construct; Correlation analysis and OLS regression models were used to test the hypothesis. Questionnaires were distributed to 607 employees from 41 companies. The analysis shows that individual and organizational performance grew proportionally to the human resources selection process. There was a strong correlation between individual performance and education/training; a weak correlation between employee compensation and organizational performance; and a moderate correlation between individual performance and career development. Variables such as workforce competencies, motivation, and effective work structures had a strong effect on organizational performance. Based on the findings, we strongly recommend and encourage all companies in this study and beyond to develop a strategic plan to successfully guide their employees and implement processes and practices that improve individual and organizational performance, thus enhancing education in the business context. In the Balkan countries, especially in Kosovo, there is a lack of research on human resource management practices and processes. Therefore, this study will assist organizations in their efforts to improve HRM processes and practices, contributing to a better understanding and implementation of education strategies in organizational settings in this region.

Starting from the concept where language in human communication is the primary means and key communication mechanism in achieving what is real, it is obvious that today it is a kind of phenomenon in all forms of business. This research aims to identify the role of language strategy in international business relations in order to better understand the importance of knowing the most pronounced and influential languages in trade in goods and services in all business segments. Despite recognizing the importance of English language skills and their role in international business relations, there is still room for further research on this issue. Of course, there are studies on the relationship between language and international business, but little has been elaborated on the impact of language on international business relations. In order to assess the current situation, initial dedicated sampling was conducted with the aim of collecting and generating data. The goal, however, is to clarify and confirm explanatory analyzes that reveal the process inherent in the material area of research. Qualitative and quantitative data of analogous research in the environment and beyond were used for generating, i.e. collecting and analyzing data. For simplicity and clarity of results, the theoretical sample collected from different sources was processed by IBM SPSS Statistics. All the above indicators take as a starting point the language and competencies in this area, and therefore a clear possibility has been created for the data to be presented quantitatively on a predominantly qualitative basis. Our research shows that, since language barriers have a profound impact on international business, successfully adapting to the new language(s) yields positive results. For these reasons, we advocate more multidisciplinary studies that require in-depth research at different levels in the field, with a proposal to pay more attention to field theorizing and means of analysis.

Over the past decade, many studies have been conducted on the ethical aspects of gender equality in international business negotiations. Research shows that, despite women's success in solving global negotiation challenges, their participation is still limited. And while this influence may not be direct, it should be noted that women are generally considered less good negotiators than their male counterparts. In this sense, through analyzing theoretical discourse, this article examines the contemporary practice of business negotiation. The goal is to point out the (un)ethical continuity of the gender division of labor, whereby gender should not prejudge the individual, but rather his negotiation abilities. As the existing scientific literature requires further multidisciplinary research, we believe this article will contribute to a better understanding of the importance of ethical harmony of gender equality as the best strategy and practice for negotiating parties in international business negotiations.

The paper focuses on highlighting the weaknesses and lack of legislation for the electronic notarization of electronic contracts, not only in Kosovo's business field. The idea of electronic notarization is new in Kosovo and is considered a complex task for the regulation of contractual obligations, which condition the modern activities of e-business. The dynamics and dimensions of e-business development strongly influence the change in the techniques of concluding formal contracts at a distance through information technologies. New legislative practices in the modern world are successfully managing to eliminate or reduce these obstacles, which unintentionally complicate and slow down contractual legal relations between business partners. Notary services are no exception to this trend. Despite the positive trend, the legislation in Kosovo seems to be only in its beginnings, and as such it does not enable and guarantee business partners the electronic notarization of contracts, but unfortunately, there is no debate and no concrete initiatives so far. The first phase, which would better regulate this field, concerns the standardization through the validation of these contracts in the territory of Kosovo through criteria that prove and guarantee the accuracy of the contract.

This paper provides an overview and critical review of the question of whether and to what extent has the coronavirus pandemic affected the economic situation of women. The case study in Bosnia and Herzegovina identified the key concepts that will guide our analysis and interpretation. Based on our experiences, we examine and investigate the economic and social status of women in general, and then monitor economic and social parameters during the coronavirus pandemic, to answer the key question- whether the pandemic caused more damage to men or women in economic terms, did it emphasize and deepen the existing gender gap in economic and social terms, or did it improve the position of women, which we consider less likely. This is a predominantly quantitative approach, given that we collected, compared, and analyzed various statistical data from the census, statistics from labor and employment agencies on the labor market, and similar. Using the compilation method we collected all relevant statistical data for research, and then relied on content analysis and comparison to draw key conclusions. Also, using the compilation method we collected various media reports related to the topic. Where there was a need for additional sources we used the interview as a qualitative method, where we relied on the experience of employment agencies, as well as non-governmental organizations dealing with gender equality issues in Bosnia and Herzegovina. Even though numerous studies have shown that the Covid-19 pandemic had a disproportionate impact on women, our research confirms that official statistics in Bosnia and Herzegovina do not reveal that women are significantly more economically affected than men. The expressiveness of women affected by the coronavirus pandemic and the impact on their economic status was also given through regression analysis and its results. Taking into account only R Square and its indicator of 48%, which is not negligible, it shows the economic position of women before the coronavirus, but certainly during the pandemic. However, given that the effects of the Covid-19 pandemic risk improving existing gender inequalities, we also seek to remind the relevant institutions of their commitment to addressing gender inequalities in all aspects of society and achieving these goals more quickly through a gender-sensitive approach. This, therefore, further opens up opportunities for gender equality, the effectiveness of sustainable development goals, and the empowerment of women in all aspects of social, political, cultural, and economic life.

This study analyses financial education and its impact on the behavior of young people in Kosovo during their financial planning. It also provides a theoretical overview of financial education, financial planning, and financial experiences. The study was conducted using quantitative methods, with primary data collected through an online questionnaire. The statistical tests used are MANOVA, ANOVA, Paired T-Test, the Chi-square test for goodnessof-fit, and factorial and reliability analysis. We find that the level of education has a positive effect on money management and the creation of a personal financial plan; employment status and sources of income have an essential impact on controlling the financial situation; financial experience has a positive effect on making personal financial decisions. All empirical analyses are original and based on the authors' calculations through econometric models and other research methods. We highlight the importance of financial education in schools.

The topic of this article presents communication challenges and the role of the media in constructing an image of migrants and refugees as "the others" in our societies today. The article analyses the migrant situation in South-Eastern Europe, specifically in migration crisis in Bosnia and Herzegovina that has been going on since 2018. The aim is to present the basic aspects of this issue and offer answers to key questions - who are migrants and refugees, what's their own identity, from which countries do they come, how do they cross the border, where do they go, what is the state's attitude towards them, what forms and channels of communication the state and other stakeholders use toward them, who cares for them, what do they preserve from their national, cultural and/or language identities and how do they construct self-identity and confront with the "hosting identities", who donates funds for migration management and how they are managed? Also, a special focus of the research will be on the human rights of migrants and refugees in Bosnia and Herzegovina, which is the subject of various discussions - both within the country itself and among various humanitarian, governmental and non-governmental international organizations in the EU and beyond.

The paper aims to research data on the psychological contract which in our country are almost unknown; provide suggestions emphasizing the importance of psychological contracts and fill the managerial and legal gaps faced by Kosovar organizations due to lack of information on psychological contracts. The paper is focused on determining the importance and role of psychological contracts in the formation of positive organizational relationships and maintaining the desired level of work, positive attitudes towards the work of employees in the business sector, etc. The paper provides knowledge and guidance to organizations on how to manage psychological contracts and pave the way for practical research of these contracts to local businesses. The paper presents a contribution to answering a number of questions on the economic value of the psychological contract between employees and management in Kosovo organizations based on the literature reviewed.Also, based on the studies conducted, our conceptual research emphasizes the importance of psychological contract in organizational behavior and the benefits that psychological contract brings to organizations. The paper itself represents originality and value for researchers, organizations in Kosovo and for later studies of the field.

The technology era has caused many changes in the reading habits of students, starting in 2011. However, the universities were not prepared for the enormous challenges they faced with the Pandemic, in late 2019 and early 2020. The pandemic has accelerated the habits of students toward digital resources and the use of more and more electronic materials. Facing this phenomenon, accelerated by the effects of Covid-19, the universities have to face the necessity of the adaptation of teaching methods which meant the use of digital materials. The article analyses the change in reading habits and the teaching methods in the Albanian and Kosovan context, showing how the universities in the Republic of Albania and Kosovo have been affected by these changes, embracing approaches to information technology. For this purpose, we have analyzed the changes in reading habits in different public and private universities in Albania and Kosovo. A tested questionnaire has been spread to 672 students in both countries, in different programs and different years of studies. The article shows that under the influence of globalization processes and the development of information technology, reading habits are changing at a frenetic speed, weakening hard copy reading and increasing electronic and that under the Pandemic Covid-19 universities changed the ways of offering teaching methods, accelerating the change of the reading habits of students and weakening the use of printed books as a tool for learning, as well as decreasing the time of reading for pleasure. A more dynamic world caused more focused universities and more rapid changes in the reading habits of the students.

The focus of this research is education during the coronavirus pandemic in Southeastern European countries (Kosovo, Bosnia and Herzegovina and North Macedonia). It encompasses elementary education, high schools and higher education. The aim of the research is multiple. With it, we want to present methods of distance learning during the pandemics in the above mentioned countries, challenges and advantages that have emerged, as well as potential solutions for removing faults. This is primarily qualitative research relying on several methods. We conducted interviews to understand the experiences of different stakeholders participating in the education process. This research also relies on quantitative data, i.e. researches doing by The University of Prishtina, Pedagogical Institute of Kosovo, as well as results of opinion polls and research conducted by Student Parliament and Senate of the University of Sarajevo. Their research was conducted throughout the academic year 2020/2021. Also, we compiled different texts from media, as well as statements from different stakeholders. Our method is primarily inductive – because in some cases general ideas and conclusions about distance learning in Kosovo and Bosnia and Herzegovina are based on different individual examples. Information in this research in relation to the section on North Macedonia is mainly based on three sources: Data from the website of Ministry for Education and Science of the Republic of North Macedonia; Morphosis Foundation Survey from September 2020 entitled Status and Challenges for Managing Online Teaching in Primary School; and Findings from the research with directors, teachers, and parents: Experience and Attitudes about Distance Learning, a document prepared by Reactor. Our key conclusion is that Kosovo, Bosnia and Herzegovina and North Macedonia were not an exception regarding to the problems that arose during the pandemic in terms of education, such as online teaching, adapting students to new learning conditions, training of teachers for teaching in extraordinary and new circumstances, assessment criteria, etc. However, the situation has also brought opportunities to re-think existing education models and to find new solutions at schools and universities.

To analyse democratic and legal labour relations in the current conditions of economic and social development means, first and foremost, to highlight their essence and main features, as well as the development trends and future improvements of these relations.The year 2021, like 2020, has been characterized, among others, by the COVID-19 pandemic. This has produced various effects. As an effort to mitigate these effects, the Government of Kosovo has undertaken measures to support employment through the economic recovery package. Based on this context, the main and only purpose of the 1st Measure of economic recovery is the support of employment. Active employment measures have played a very important role in the integration of unemployed persons into the labour market. One of these measures with the largest number of beneficiaries is Vocational Training. Vocational training is a fundamental and very important process to get a job. In this sense, even the latest statistical data (2021) of the official authorities of Kosovo prove that the largest beneficiaries of active labour market measures are the persons who have undergone vocational training. The purpose of Vocational Training is to enable an increase or adoption of professional knowledge, namely to acquire additional knowledge,skills and abilitiesto perform efficient work, in order to increase the prospect of employment or retain their employment. Based on the international aspect, employment and the labour market are under the pressure of many factors, such as demographic, technological, economic and political ones; therefore, vocational training is considered as one of the mostsuccessful active labour market measures.