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Article(electronic)#3January 2013
Customer Relationship Management
In: Sales Excellence, Volume 22, Issue 1-2, p. 46-47
ISSN: 2522-5979
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Book(print)#42015
Electronic customer relationship management
In: Advances in management information systems vol. 3
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Book(print)#72013
Nachhaltigkeit im Customer Relationship Management
In: Schriftenreihe innovative betriebswirtschaftliche Forschung und Praxis 377
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Book chapter(electronic)#92002
Politisches „Customer Relationship Management“
In: Digitale Demokratie, p. 53-61
Customer relationship management in der Versicherungswirtschaft
In: Hannoveraner Reihe zur Versicherungsinformatik Band 2
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Article(electronic)#112004
Vom Customer Relationship Management zum Citizen Relationship Management
In: Verwaltung & Management: VM ; Zeitschrift für moderne Verwaltung, Volume 10, Issue 6, p. 324-328
ISSN: 0947-9856
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Book(print)#122012
Kreditrisikomanagement im Kontext des Customer Relationship Management
In: Schriftenreihe innovative betriebswirtschaftliche Forschung und Praxis 318
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Thesis#132012
Kreditrisikomanagement im Kontext des Customer Relationship Management
In: Schriftenreihe Innovative Betriebswirtschaftliche Forschung und Praxis 318
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