No one wants to help them: Volunteer legal guardians assisting older adults in the community

In: Qualitative social work: research and practice, Volume 16, Issue 3, p. 376-393

Abstract

Choosing to volunteer one's time in service to another is one of life's selfless endeavors. Social work practice often intersects with volunteers. Many social workers volunteer their time. Yet, when volunteerism is studied from a quantitative framework, findings may overlook what is so special in this prosocial act, the voices of the volunteers. This article reports on the qualitative findings in a pilot mixed methods research study exploring a group of volunteers who chose to assist incapacitated older and disabled adults in their community by acting as their legal guardians. Volunteer legal guardianship may serve as the only guardian option in many localities, and may be greatly needed as our population ages. Qualitative data from 15 first and second individual interviews ( n = 12) were analyzed using a thematic analysis process. Findings indicated a strong humanitarian and civic interest in helping their neighbors in their community. Moreover, volunteers performed a wide variety of tasks in their capacity as guardians along a continuum related to their professional background and skills, an important finding relative to informing recruitment and retention strategies. Volunteer guardians trained in human service–related professions tended to require little information or support throughout the process. Those without human service training tended to request more information and support. However, many became increasingly independent in the task as their experience and competence grew. Additional implications include an understanding of this previously unexplored volunteer task, which may encourage use of and support training of volunteer guardians in aging and allied services.