Team Performance as a Joint Function of Team Member Satisfaction and Agreeableness

In: Small group research: an international journal of theory, investigation, and application, Volume 46, Issue 2, p. 160-178

Abstract

Recent research on team personality has paid growing attention to team agreeableness; yet the literature is replete with mixed findings regarding the relationship between team agreeableness and team performance. Following the emerging trend of examining the moderating role of team personality traits in team dynamics, we propose a novel view of team agreeableness as a moderator for the relationship between team member satisfaction and team performance. With 230 senior-level professionals in 42 self-managed teams, we found that when team agreeableness was low, team member satisfaction was positively related to team performance, whereas when team agreeableness was high, team member satisfaction was not significantly related to team performance. Theoretical and practical implications of the findings are discussed.