Responding to reforms: resilience through rule-bending and workarounds in the police force
In: Public management review, Band 26, Heft 1, S. 142-161
ISSN: 1471-9045
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In: Public management review, Band 26, Heft 1, S. 142-161
ISSN: 1471-9045
In: Canadian journal of administrative sciences: Revue canadienne des sciences de l'administration, Band 27, Heft 2, S. 136-147
ISSN: 1936-4490
AbstractIn this article, we present a case of institutional development in a Quebec health care center. Drawing on a qualitative and constructivist approach, we show that an institution can undergo change while maintaining its institutional nature. The strategic changes studied lead us to consider two factors needed to succeed in an institutional change. Firstly, through a specific pattern the social worlds in the hospital are mobilized according to their relative importance. Secondly, the organizational actors must draw upon their strategic and professional competence to make changes compatible with the values embodied within their institution. These factors illustrate the role of actors in institutional change. Copyright © 2010 ASAC. Published by John Wiley & Sons, Ltd.