Cross national study of perceived service quality in long-term care facilities
In: Journal of aging studies, Band 11, Heft 4, S. 327-336
ISSN: 1879-193X
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In: Journal of aging studies, Band 11, Heft 4, S. 327-336
ISSN: 1879-193X
In: Women in management review, Band 21, Heft 8, S. 662-680
ISSN: 1758-7182
PurposeThe purpose of this study is to study gender differences in the relationship between McClelland's needs, stress, and turnover intentions with work‐family conflict.Design/methodology/approachSurvey data were collected from 383 individuals representing 15 different industries. Multiple regression analysis was used to test the hypotheses.FindingsResults suggest that McClelland's needs act as an antecedent of work‐family conflict, and that they have a differential impact on work‐family conflict for women and men.Research limitations/implicationsThe subjects were college graduates, hence it was a self‐selected sample, and the results may not generalise to other populations.Practical implicationsWomen are more affected by family obligations than men and this may impact the performance and turnover intentions of women in organisations.Originality/valueThis paper enhances understanding of work‐family conflict by specifically examining individual differences such as need for power, need for achievement and need for affiliation and evaluating their impact on turnover intention and job tension.
In: Gender in management: an international journal, Band 27, Heft 7, S. 482-498
ISSN: 1754-2421
PurposeThe purpose of this paper is to determine how men's perceptions of power distance (PD) and levels of social dominance orientation (SDO) interact to influence perceptions of women as managers in egalitarian and non‐egalitarian countries.Design/methodology/approachA team of multinational researchers distributed questionnaires composed of previously validated scales measuring SDO, PD and Attitude toward Women as Managers to US and Kuwaiti men in college. The study hypotheses were tested using hierarchical regression.FindingsIt was discovered that high levels of SDO in college men was negatively related to a favorable attitude toward women as managers in both the US and Kuwait. It was also found that perceptions of PD moderated the relationship between SDO and attitudes toward women as managers in Kuwait, but not in the USA. In addition, the interaction between PD and SDO was weaker in cultures that are more egalitarian as compared to those considered to be non‐egalitarian. The findings also suggested within‐group variance in terms of PD (i.e. Kuwait).Originality/valueTo the authors' knowledge, they are the first to empirically support the idea that PD interacts with SDO in influencing attitudes toward women managers in a comparison of countries with different levels of gender egalitarianism.
In: Women in management review, Band 22, Heft 5, S. 371-390
ISSN: 1758-7182
PurposeThis project aims to examine levels of career and life satisfaction among successful women in nine countries in the Americas.Design/methodology/approachA structured survey and in‐depth interviews were used, and a variety of occupations, demographics, and personality characteristics assessed – 1,146 successful women from nine countries in the USA responded the survey: 105 from Argentina, 210 from Brazil, 199 from Canada, 84 from Chile, 232 from Mexico, 126 from the USA, and 190 from three countries in the West Indies (Barbados, Jamaica, SVG).FindingsResults show no differences in satisfaction based on occupation or country and most demographic variables investigated did not have a significant relationship with satisfaction. Age had a small, significant, relationship, with satisfaction increasing with age; married women were significantly more satisfied than single women. Higher scores on self efficacy and need for achievement, and a greater internallocusof control were all related to higher levels of satisfaction. The relationship between career satisfaction and general life satisfaction was stronger in Argentina and Chile that in the other countries.Originality/valueExtends understanding of professional success and satisfaction, in terms of demographic variables and personality, as well as geographically.
In: Canadian journal of Latin American and Caribbean studies: Revue canadienne des études latino-américaines et carai͏̈bes, Band 32, Heft 64, S. 121-154
ISSN: 2333-1461
In: Gender in management: an international journal, Band 24, Heft 6, S. 455-476
ISSN: 1754-2421
PurposeThe purpose of this paper is to compare women's mentoring experience in nine countries within the Americas, and to explore linkages between personal characteristics, mentoring practices, mentoring functions, and consequences of being mentee.Design/methodology/approachA total of 1,146 successful women are questioned about their mentoring experiences as a mentee: 105 from Argentina, 210 from Brazil, 199 from Canada, 84 from Chile, 232 from Mexico, 126 from the USA, and 190 from three countries in the West Indies (Barbados, Jamaica, and St Vincent).FindingsMost of the women have more than one mentor. Across all countries mentoring practices are more strongly linked to career mentoring function while the age and gender of the mentor are more strongly linked to psychosocial mentoring. Mentoring from the perspective of mentee has the same directional relationship with situational and individual variables, but the significance of those relationships vary by country. A possible cultural difference is detected between Spanish and non‐Spanish speaking countries on the issue of mentoring practice.Research limitations/implicationsThe fact that the paper focuses only on successful women in this paper means the findings are not necessarily generalizable to other groups of women or men. The paper is also limited because mentoring functions are constrained to two: psychosocial and career. There may be more functions that mentoring could fulfill for the mentee.Practical implicationsCompanies' interest in fostering mentoring among their members, particularly women, should be aware that different mentoring functions are influenced by different factors. For example, formal mentoring programs appear to have a greater impact on career mentoring functions than on psychosocial mentoring functions. To support women in their careers, companies should institute formal mentoring programs; this is especially important in South American countries. Moreover, mentoring programs must be designed to be adaptive since the analyses indicated that there are significant differences by country in terms of many mentoring issues.Originality/valueIn the literature review, the paper finds linkages between culture, mentoring practices, characteristics of mentors and mentees, and mentoring functions, but no evidence that these linkages have been studied with a group of professionally successful women from different American countries, particularly non‐English speaking American countries.