Prologue -- Why diversity & inclusion -- How diversity & inclusion : Branch Rickey and the integration of major league baseball -- Education part 1 -- Education part 2 -- Barriers to entry : limiting merit limits diversity -- Hurdles : tradition, homophily and bias -- Epilogue : closing remarks for the reader
Being the happiest, most effective lawyer you can be / Larry Krieger -- Lawyering as a spiritual path / Elizabeth Bader -- Mindful lawyering / Professor Nathalie Martin -- Transform lawyer well-being into a team sport / Anne Brafford, Esq., MAPP -- Using emotional intelligence to promote lawyer wellness / Dr. Larry Richard, Esq., PhD -- Resilient and ready / Paula Davis-Laack, JD, MAPP -- The lawyer in the lotus / Professor Nathalie Martin -- Healthy brands win / Katy Goshtasbi, JD -- Increasing well-being / Diane Costigan, MA -- Your best career path / Rachelle J. Canter, PhD -- Professional success and maintaining personal well-being / Steven Meyers, Esq. -- Financial impacts on health and well-being / Edward Poll, JD, MBA, CMC -- Using stress to your advantage / Eva Selhub, MD -- What you need to know to nourish yourself / Felicia D. Stoler, DCN, MS, RDN, FACSM, FAND -- Well-being and physical exercise / John Mitchell, Esq., MBA -- Psychological capital and lawyer success / Martha Knudson, JD, MAPP -- Leveraging coaching for greater well-being / Anne Collier, MPP, JD, PCC -- Providing exceptional client service / Micah Solomon -- Smart collaboration for greater well-being / Dr. Heidi K. Gardner -- The importance of diversity and inclusion for attorney wellness / Dean Joan R. M. Bullock -- Transferring wisdom with the dual-centric millennial mindset / Phyllis Weiss Haserot -- Happiness and pro bono legal service / Julie LaEace, Esq. -- Bar association volunteerism / K. William Gibson, Esq. -- You can too / Linda Alvarez, Esq. -- Integrative law / J. Kim Wright, Esq. -- Heal the system, heal thyself / Marguerite Picard, Esq. -- The lawyer's oath / Cheryl L. Conner, MAE, JD -- Risky business / Louise Phipps Senft,Esq
Part I : what is engagement and why should you care? -- Part II : building the foundation of positive law firms -- Part III : strategies for bringing the engagement narratives to life -- Narrative 1 : "my work matters" -- Narrative 2 : "I matter" -- Narrative 3 : "I'm growing and capable" -- Narrative 4 : "I feel energized" -- Narrative 5 : "I know how I'm doing and how to get even better" -- Narrative 6 : "I'm able to bounce back from setbacks
Lesson one : The case for why you need insurance -- Lesson two : Getting a handle on cost -- Lesson three : The LPL insurance application -- Lesson four : Interpreting your LPL insurance coverage -- Lesson five : Understanding claims-made coverage -- Lesson six : Avoiding gaps : changing firms and carriers -- Lesson seven : Additional policy provisions -- Lesson eight : Endorsements -- Lesson nine : Understanding coverage limits -- Lesson ten : Understanding your insurance carrier -- Lesson eleven : Assessing insurance carriers -- Lesson twelve : Options to purchase -- Conclusion -- Beyond the lessons -- Addendum A. American Bar Association Standing Committee on Client Protection State implementation of ABA Model court rule on insurance disclosure -- Addendum B. Office sharing : drawing a line in the sand -- Addendum C. Cyber-liability insurance -- Addendum D: Practice management software
Who art the millennials? -- The ability to blend work and life together -- The allure of flat hierarchies -- The desire to make immediate contributions -- The critical role of mentorship -- The value and importance of collaboration -- The strong preferences for great experience over high pay -- The belief in doing well by doing good -- Legal industry on the precipice of profound change -- Immediate steps your firm can take to connect with, inspire, and motivate the millennial generation
The saga of Carson Wright -- The basics--lean thinking and terminology -- Systems thinking 1--the income formula -- Using KPIs--what, when, and how to measure -- Systems thinking 2--bringing your system to life -- Lean marketing -- Locking it down--standardization, written procedures, and checklists -- Visual communication, meetings, and rhythm -- Getting control of technology -- Goal setting and the October surprise -- Buy in--general adoption tactics and challenges unique to law firms
Introduction -- Departments, practice groups, industry groups,and committees -- Organization, management, and administration -- Legal support personnel and their functions -- Office policies -- Personnel policies and benefits -- Preparation of correspondence, memoranda, and legal documents -- Office security and emergency procedures -- Financial management -- Records and file management system -- Technology / Eric Rockwell, James Waryck, Sam Sheth, and Jeff Gulick -- Communication systems -- Duplication services -- Equipment, maintenance, and supplies -- Information research center / Cookie Lewis, M.S.L.S. -- Travel -- Miscellaneous guidelines -- Designing the evolving law firm : how to navigate the process of creating effective, future-proofed space / Barbara Dunn -- Branch office operations / Terri Pepper Gavulic -- Risk management in the 21st century / Anthony E. Davis and Noah D. Fiedler -- Insurance for law firms / Uri Gutfreund.
Current trends driving project management -- Legal project management in the post-COVID-19 era -- Introduction to legal project management -- Engaging with the client -- Planning the matter -- Budgeting for the matter -- From budgeting to pricing the matter -- Executing the matter -- Communication management -- Evaluating and closing the matter -- Establishing a project management function in your legal organization -- Creation of a new era of legal professional -- Using legal project management to drive client growth and retention -- Proving the value of LPM -- The role of knowledge management in legal project management -- Satisfying ethical obligations and protecting against malpractice through legal project management -- Lawyer personality traits and legal project management roles.
Building the lawyer-client relationship -- Establishing fees and budgets and using billing technology -- Communicating value -- Employing other techniques that project effort -- Putting the commandments on drafting bills into action -- Alternative fee arrangements
Why people management matters -- What does it mean to be a champion manager? -- The champion manager mindset -- Communication basics -- Hiring and onboarding -- Delegating and assigning work -- Giving and receiving feedback -- Coaching and mentoring -- Fostering coordination, collaboration, and teamwork -- Managing conflicts -- Motivating, engaging, and maintaining morale -- Creating and maintaining a positive culture -- Building a champion management support system --Managing millennials -- Managing underperformers -- Managing superstars -- Managing b players -- Managing staff vs. managing attorneys -- Managing contract attorneys, temps, and interns -- Managing flextime and part-time personnel -- Managing virtual and telecommuting personnel -- Managing diversity and inclusion -- Managing to prevent harassment & bullying -- Managing for privacy, confidentiality, and cybersecurity -- Managing for wellness -- Assessing your progress as a manager -- Refining your management styles -- Maintaining authenticity and integrity -- Continuing your learning and development
"Everyone gets exactly the same 24 hours in every day. If you're struggling, the problem often isn't that you don't have enough time; the problem is that either you aren't managing your activities effectively enough to fit within the time you have available or you aren't using the tools you have as efficiently as possible. This book will help you tackle both"--
"How can we do better this coming year?" -- "What do my bookkeeper and I need to understand?" -- "Why are client expectations so important?" -- "How important are associates and paralegals?" -- "Do I need to change my fee agreements?" -- "What does partner compensation have to do with revenue?" -- "How will my management role change?".
Depression in the legal field / by Shawn Healy -- Causes of depression / by Shawn Healy -- Diagnosing depression : what it is and what it isn't / by Jeffrey Fortgang -- Medical and psychological treatments for the depressed lawyer / Shawn Healy -- Self-help and helping a family member or friend / by Jeffrey Fortgang -- Troubleshooting common problems / by Jeffrey Fortgang -- When drugs and alcohol play a role / by Jeffrey Fortgang -- Depression versus burnout versus vicarious traumatization / by Jeffrey Fortgang -- Suicide : the most unfortunate of events among lawyers / by Jeffrey Fortgang -- Tips for managing common triggers / by Shawn Healy -- Resilience and depression / by Shawn Healy