Suchergebnisse

Performance measurement is one of the crucial factors that lead to the improvement of implementation of local and regional policies. This paper analyses the possibilities to set up performance measurement at the sub-national government level in Croatia and identifies the key obstacles that have to be solved in order to achieve faster local development. Some important prerequisites for successful performance measurement have been analysed in the paper. One is the credibility of the sub-national budget. This part of the analysis is based on the analysis of several indicators developed in the Public Expenditure and Financial Accountability Public Financial Management (PEFA PFM) Performance Measurement Framework. A significant divergence of budgetary outturns from the original approved budget, both on the revenue and expenditure side of the budget, confirms the hypothesis about low credibility of the budget at the sub-national level in Croatia. Second prerequisite for the development of performance indicators and performance measurement at sub-national government level are clear objectives and targets of local and regional policies in strategic documents. Therefore, the paper analyses the goals, priorities and measures set in Regional Operational Plans. The analysis proves that defined goals, priorities and measures in Regional Operational Plans cannot be used for performance measurement at the sub-national government level. The results show that the budget does not incorporate any aspects of strategic planning, which is necessary to achieve local and regional development. ; U radu se analizira mjerenje rezultata na lokalnoj razini u Hrvatskoj kao ključnog čimbenika za unapređenje provedbe lokalne i regionalne politike i mogućnosti za uspostavu pokazatelja uspješnosti s ciljem postizanja bržeg lokalnog razvoja. Analiza se temelji na metodologiji Svjetske banke za mjerenje rezultata u javnom sektoru. U radu se analiziraju osnovni preduvjeti koji trebaju biti zadovoljeni za uspješno mjerenje rezultata na lokalnoj razini. Jedan je kredibilitet proračuna lokalnih jedinica. Ovaj se dio analize temelji na analizi nekoliko pokazatelja. Značajna razlika između planiranih i ostvarenih proračunskih prihoda i rashoda potvrđuje hipotezu o malom kredibilitetu lokalnih proračuna u Hrvatskoj. Drugi preduvjet za razvoj pokazatelja uspješnosti na lokalnoj razini i mjerenje rezultata su jasno prepoznati i postavljeni ciljevi lokalne i regionalne politike u strateškim dokumentima. Stoga se u radu analiziraju ciljevi, prioriteti i mjere postavljeni u regionalnim operativnim programima. Rezultati provedene analize pokazuju da se postavljeni ciljevi, prioriteti i mjere u regionalnim operativnim programima ne mogu koristiti za mjerenje rezultata na lokalnoj razini. Rezultati analize pokazuju da proračun ne odražava nikakve aspekte strateškog planiranja, koje je neophodno za postizanje lokalnog i regionalnog razvoja.

Performance measurement is a managerial instrument used with the purpose of collecting information on different performance dimensions, which can be used for a variety of purposes. Apart from performance, public sector organisations need to devote their attention to the quality of services provided. The problem with quality in the public sector is that it is hard to define and to measure. In this paper quality measurement is defined as the measurement of citizen satisfaction with the services provided, the speed at which the services have been delivered, the attitude of public servants toward the citizens, and the use of some quality improvement instruments. The paper investigates whether organisational size, defined as number of persons employed and the total budget, has any effect on the performance and quality measurement present in a certain organisation. The results are used to formulate suggestions about local self-government reform in Croatia and for the improvement of performance and quality measurement therein. In order to formulate the conclusions, results from the empirical research conducted within the central and local government in Croatia in 2014 are presented. ; Mjerenje rezultata ubraja se među upravljačke instrumente koji služe u svrhu prikupljanja podataka o različitim tipovima rezultata koje pojedina organizacija postiže. Ti podatci imaju različite namjene. Organizacije u javnom sektoru moraju voditi računa ne samo o rezultatima, već i o kvaliteti javnih službi. U javnom sektoru nije lako definirati i izmjeriti pojam kvalitete. U radu se mjerenje kvalitete definira kao mjerenje zadovoljstva građana s javnim službama, mjerenje brzine djelovanja javnih službi, odnos javnih službenika prema građanima kao i primjena određenih instrumenata za poboljšanje kvalitete. Istražuje se utječe li veličina organizacije, određena brojem zaposlenih i ukupnim budžetom, na mjerenje rezultata i kvalitete u pojedinim organizacijama. Obradom rezultata formuliraju se prijedlozi o reformi lokalne samouprave u Hrvatskoj, kao i o poboljšanju mjerenja rezultata i kvalitete lokalne samouprave. Zaključci se formiraju na temelju rezultata empirijskog istraživanja provedenog na središnjoj i lokalnoj razini 2014. godine.

Tržišna
vrijednost zemlje porijekla je agregatni koncept koji kombinira dva zasebna
teorijska koncepta – tržišnu vrijednost marke i zemlju porijekla. Cilj rada je razviti
i testirati mjernu ljestvicu za mjerenje tržišne vrijednosti zemlje porijekla.
U radu je analizirana psihometrijska adekvatnost mjerne ljestvice te je
procijenjena njezina pouzdanost, konvergentna i diskriminantna valjanost, te
dimenzionalnost. Podaci su analizirani izračunom Cronbachovog alfa koeficijenta
te eksplorativnom i konfirmativnom faktorskom analizom. Rezultati istraživanja
upućuju na zaključak da mjerna ljestvica posjeduje zadovoljavajuće psihometrijske
karakteristike. Razvijena mjerna ljestvica posjeduje svojstva pouzdanosti,
konvergentne i diskriminantne valjanosti, a dimenzionalnost ljestvice je u
skladu s konceptualiziranom dimenzionalnošću.

The author analyzes the position of Croatia following the Dayton accord. These accords have secured the integrity of Bosnia & Herzegovina, based on the consociational principle as stipulated by Arend Lijphart. However, fierce integrational nationalisms still rage in B&H; & they spill over into neighboring states where they create military & political instability. In Croatia, populist & vindictive nationalism is on the wane, but not so the original democratic nationalism. The latter is manifested in its twin tasks: to join the union of European states & to continue the unification of the entire Croatian ethnic corpus. The first brand of nationalism has been trying to ensure a place for Croatia in the Council of Europe in order to escape the trap of a community of Balkan states as envisaged by Eurostrategists & their latest "globally regional European" policy. Thus, the post-Dayton Croatia will be marked by fault lines & conflicts between these two types of nationalisms; one, pro-European & the other integrational (aimed at bringing together the entire Croatian ethnos). 21 References. Adapted from the source document.

The author analyzes the position of Croatia following the Dayton accord. These accords have secured the integrity of Bosnia and Herzegovina, based on the consociational principle as stipulated by Arend Lijphart. However, fierce integrational nationalisms still rage in B&H, they spill over into the neighbouring states where they create military and political instability. In Croatia, the populist and vindictive nationalism is on the wane, but not so th original democratic nationalism. The latter is manifested in its twin task: on to join the prestigious union of European states while the other is to go on w the unification of the entire Croatian ethnic corpus. The first brand of nationalism has been trying by hook or by crook to ensure a place for Croatia the Council of Europe in order to escape the trap of a community of Balkan states as envisaged by Eurostrategists and their latest "globally regional European" policy. Thus, the post-Dayton Croatia will be marked by fault-lines and conflicts between these two types of nationalisms; one, pro-European and the other integrational (aimed at bringing together the entire Croatian ethnos). (SOI : PM: S. 149)