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"Traditionally, training and development were not viewed as activities that could help companies create "value" and successfully deal with competitive challenges. Today, that view has changed. Companies that use innovative training and development practices are likely to report better financial performance than their competitors that do not. Training and development also help a company develop the human capital needed to meet competitive challenges"--

Workforce learning has become a fundamental need for organizations that face a quick-changing world growing more complicated by the day. In this study, we focused on an examination into the factors that affect the design of employee training in nonprofits, including a discussion into the training practices of nonprofits as a result of those factors. Smaller nonprofits in Taiwan were studied; larger nonprofits, such as the Red Cross and World Vision, were not included in the present study. Through interviews with and surveys of 20 participating nonprofits in Taiwan, we found that the widely used linear training design framework, including assessment, design, development, implementation, and evaluation, might not be appropriate for many nonprofits due to organizational factors such as human resources, financial environments, and managerial systems. Due to the influence of these factors, the practice of training in nonprofits has moved beyond structured design, and diverse on-the-job approaches are now being applied.

Employee training is often viewed as essential for incorporating performance management practices into public organizations, but few studies directly link training programs to subsequent changes in organizational outcomes. Typically, evaluations of the impact of training and management innovations more broadly focuses narrowly on improvements at the mean of the distribution, ignoring isomorphic pressures that may spur divergent responses at opposite tails of the distribution. We examine these notions by testing whether training local government personnel on the use of financial performance information in decision-making influences fiscal outcomes. Specifically, we compare the outcomes of North Carolina local governments whose employees participated in training on a new fiscal benchmarking tool at the University of North Carolina School of Government to peer governments that did not participate. Municipal governments with at least one trained employee experienced modest changes, on average, across most of the financial ratios reported in the benchmarking tool. By comparison, the dispersion of the reported outcomes declined considerably among municipal governments whose employees participated in training in comparison to control governments. The strength of this response increased with the number of public officials trained. The results indicate that employee training can facilitate the use of performance benchmarking systems in public sector decision-making. They also suggest that benchmarking without explicit performance targets may encourage convergence toward the average outcome.