COMPLAINTS, COMPLAINTS
In: Matatu, Band 10, Heft 1, S. 188-189
ISSN: 1875-7421
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In: Matatu, Band 10, Heft 1, S. 188-189
ISSN: 1875-7421
Frontmatter -- CONTENTS -- Acknowledgments -- Introduction: Hearing Complaint -- PART I INSTITUTIONAL MECHANICS -- 1 Mind the Gap! Policies, Procedures, and Other Nonperformatives -- 2 On Being Stopped -- PART II THE IMMANENCE OF COMPLAINT -- 3 In the Thick of It -- 4 Occupied -- PART III IF THESE DOORS COULD TALK -- 5 Behind Closed Doors: Complaints and Institutional Violence -- 6 Holding the Door: Power, Promotion, Progression -- PART IV CONCLUSIONS -- 7 Collective Conclusions -- 8 Complaint Collectives -- Notes -- References -- Index
Institutional Mechanics -- Mind the Gap! Policies, Procedures, and Other Nonperformatives -- On Being Stopped -- The Immanence of Complaint -- In the Thick of It -- Occupied -- If These Doors Could Talk? -- Behind Closed Doors: Complaints and Institutional Violence -- Holding the Door: Power, Promotion, Progression -- Collective Conclusions -- Complaint Collectives.
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