Suchergebnisse

Bringing together a team of experienced and highly respected researchers from across Taiwan, this book is the first to examine in detail the theory and practice of policy analysis in Taiwan at different levels of government and in non-governmental organisations.

Increasingly service providers show customers some activities originally in the backstage but few are known about the phenomenon from theoretical viewpoints. The purpose of this study is to conduct an exploratory investigation of positive backstage visibility and the corresponding perceived values. The CIT method was applied to analyze 387 service experiences in Greater China (including Mainland China, Macau, and Taiwan). The categorization of backstage visibility was classified by two dimensions (complexity and attractiveness), and the corresponding perceived values for backstage visibility for each category of backstage visibility was discussed. The main findings of this study include that (1) the visualized backstage could become a differentiated strategy or tangible clue for services, and (2) the contents of dramaturgy theory should be adjusted to be suitable in the business practices today.

The conflict between Peking and Hong Kong has intensified recently as a result of the Tienman massacre of 4 June, 1989. Peking's policy toward Hong Kong has changed in line with the changes in the colony itself. The paper examines the following three aspects of the Hong Kong issue: the revision of certain clauses of the Basic Law of the future Hong Kong Special Administrative Region, personnel changes in the Hong Kong Branch of the New China News Agency and recent adjustments in Peking's united front policy regarding Hong Kong. (DÜI-Sen)