A pilot study on a knowledge-based case library to support suicide risk assessment
In: International social work, Band 56, Heft 2, S. 208-227
ISSN: 1461-7234
This article describes the system development processes for an electronic case library, built to facilitate and support the suicide prevention service provided by a social service organization in Hong Kong. It is a knowledge management system in which both 'rule-based reasoning' (RBR) and 'case-based reasoning' (CBR) are adopted. Initial test results, potentials and limitations of this knowledge management approach are discussed.