Service ecology: design issues for hospital infection prevention and control training
Training in appropriate infection prevention and control (IPC) measures is crucial in minimising the incidence of hospital-associated infections (HAIs), a growing cause of patient illness and death in hospital. This paper describes the co-development of visualisation tools intended to form part of a digital tablet-based training package for hospital-based staff across a number of roles. It argues that, in a typically hierarchical organisation, taking a cross-cohort approach to developing tools to raise awareness and understanding of IPC and HAIs recognises the complex service ecology of behaviours, relationships, the environment and the organization, and introduces a democratic, open innovation approach to developing IPC training materials.