Linking Transformational Leadership and Customer Satisfaction: The Mediation of Team Conflict and Team Cohesion
In: Intl. Association for Conflict Management, IACM 25th Annual Conference
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In: Intl. Association for Conflict Management, IACM 25th Annual Conference
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In: European journal of work and organizational psychology: the official journal of The European Association of Work and Organizational Psychology, Band 23, Heft 3, S. 364-380
ISSN: 1464-0643
In: European journal of work and organizational psychology: the official journal of The European Association of Work and Organizational Psychology, Band 25, Heft 5, S. 631-644
ISSN: 1464-0643
In: Economic and industrial democracy, Band 31, Heft 2, S. 249-264
ISSN: 1461-7099
The aim of the present study was to investigate how organizational communication and participation influence job insecurity and its relationship with poor work-related well-being. The results of a cross-sectional study of 3881 employees from 20 organizations in Flanders and Brussels (Belgium) showed that organizational communication and participation were negatively related to job insecurity. Furthermore, with one exception, the interaction terms between job insecurity and either organizational communication or participation did not contribute in explaining variance in the outcome variables (i.e. work engagement and need for recovery).
In: Group & organization management: an international journal, Band 50, Heft 1, S. 331-358
ISSN: 1552-3993
Although scholars and practitioners argue that organizations should provide justice information in the aftermath of a psychological contract breach (PC breach) to prevent or reduce violation feelings, it remains unclear whether that information should be provided within a few hours, days, or weeks following a PC breach. We estimated a 2-level time-lagged regression model on experience sampling data from 76 (226 observations), 70 (213 observations), and 70 (344 observations) employees with different intervals to test the durability of informational justice as a moderator on the PC breach-violation feelings relationship. We found that justice information should be provided in close temporal proximity (i.e., within the same day; Study 1) of PC breach to reduce violation feelings. In contrast, neither justice information provided the day (Study 2) or week (Study 3) after a PC breach successfully moderated the PC breach-violation feelings relationship. The current paper underscores the importance of being informationally just in close temporal proximity to a PC breach in line with resolution velocity as an indicator of the effectiveness of the recovery process. We discuss theoretical and practical implications of these findings.
This study aims to respond to earlier calls to study well-known concepts, more specifically, job insecurity, in less traditional (i.e. non-European, non-US) settings, as well as factors that may mitigate the aversive consequences of job insecurity for employees' work-related functioning. We investigate (1) the relationship between job insecurity and work engagement and psychological distress, and (2) the moderating role of positive affect in these relationships. Cross-sectional data from 296 employees in a South African government organisation were used to test the hypotheses. The results showed that job insecurity was negatively related to work engagement and positively to psychological distress. These relationships were buffered by positive affect. ; http://dx.doi.org/10.1111/j.1464-0597.2012.00499.x ; http://onlinelibrary.wiley.com/doi/10.1111/j.1464-0597.2012.00499.x/pdf
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This study aims to respond to earlier calls to study well-known concepts, more specifically, job insecurity, in less traditional (i.e. non-European, non-US) settings, as well as factors that may mitigate the aversive consequences of job insecurity for employees' work-related functioning. We investigate (1) the relationship between job insecurity and work engagement and psychological distress, and (2) the moderating role of positive affect in these relationships. Cross-sectional data from 296 employees in a South African government organisation were used to test the hypotheses. The results showed that job insecurity was negatively related to work engagement and positively to psychological distress. These relationships were buffered by positive affect
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In: European journal of work and organizational psychology: the official journal of The European Association of Work and Organizational Psychology, Band 32, Heft 4, S. 520-537
ISSN: 1464-0643