The Use of IT in Freight Forwarding in the UK
In: Logistics information management, Band 7, Heft 4, S. 19-22
ISSN: 1758-7948
A survey undertaken in May 1993 analysed UK companies of various sizes,
i.e. small, medium and large, in order to have a representative sample
of freight forwarding companies. The response gave a good indication of
the impact of IT on freight forwarding, an important part of the
distribution system. The questionnaires were generally completed by
managing directors, chief executives and information systems managers.
The research undertaken concentrates on the movement process of freight
and in particular how IT has affected the freight forwarding industry in
the UK in terms of the technology used, the effect on staff at all
levels within such an organization and a firm′s competitive position in
the marketplace.