Suchergebnisse

AbstractFacilitation is the process of bringing together, engaging, and following up with stakeholders resulting in new insights, perspectives, and potential actions, which (a) in all likelihood would have not otherwise occurred and (b) advance the interests of the stakeholder group. The most critical element of a successfully facilitated working session is the extent to which all potential influences are addressed during a planning phase. The chapter explains 15 interdependent components for successfully facilitated working sessions and includes a case example that describes the planning, execution, debriefing, and intended follow‐up to one session. It concludes by addressing (a) issues that arose in the session and how they related to information that was or was not available during planning and (b) the facilitation approaches/techniques used to address those issues.

AbstractEvaluation's role in facilitating transformative learning in organizations is the focus of this chapter. The theories underlying constructivist and transformative learning, as well as specific evaluator roles and practices to support it, are described.

AbstractThe authors review ethical dilemmas in evaluation that emerge from efforts to promote use within a context of stakeholder participation. Case examples illustrate two potentially problematic domains: stakeholder selection and depth of stakeholder involvement. Also discussed are mediating factors in the occurrence and resolution of these dilemmas.

AbstractDialogue and reflection among key stakeholders provide efficiencies in evaluation, contribute to its use, and inspire a conviction to take action.