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The value of public sector information can be significantly increased by employing standards. For example, the use of a metadata standard for describing governmental resources allows citizens and businesses to locate and retrieve these resources in a more efficient and effective way. Furthermore, the use of a common document template for describing elementary and integrated public services (such as life events) can also substantially improve management and reuse of information and increase citizens' satisfaction. This paper proposes ametadata element set for governmental resources and a template for describing life events and public services. The proposed metadata element set can be used to facilitate the search and retrieval of governmental resources such as electronic documents. The proposed document template, termed the Governmental Markup Language (GovML), is a recommendation for describing public services and life events. It is anticipated that both public organizations and consumers of public services (citizens, businesses and other public organizations) would benefit from such a common information structure. Public authorities will be able to better manage (i.e., create, modify, store, etc.), exchange and reuse their information. Citizens and businesses will enjoy better services when searching for information regarding public services and life events. From amore technical perspective, GovML data vocabularies are proposed XML patterns, validated against an appropriate XML schema. Interoperability among public authorities is ensured as the rules that dominate the document syntax are common. Moreover, GovML-compliant information exploitsXMLpotential; thus it can be displayed in multiple formats and devices, such as Web browsers, PDAs and mobile phones. © 2004 by The Haworth Press, Inc. All rights reserved.

For electronic government initiatives to succeed, in addition to modernising the front office, attention should be also paid in order to streamline, reorganise and support the back-office processes of public administrations that provide public services to citizens. Furthermore, actions should be taken to limit the loss of critical knowledge assets during the life cycle of electronic government services. In this paper, the OntoGov project is outlined aiming to develop, test and validate a semantically-enriched (ontology-enabled) platform that will facilitate the consistent composition, re-configuration and evolution of electronic government services.

Electronic government and electronic participation continue to transform the public sector and society worldwide and are constantly being transformed themselves by emerging information and communication technologies. This book presents papers from the 14th International Federation for Information Processing's EGOV conference (IFIP EGOV 2015), and its sister conference, the 7th Electronic Participation (ePart) conference, held in Thessaloniki, Greece, from 30 August to 2 September 2015, with the support and sponsorship of the University of Macedonia. Through the years, both of these conferences have established themselves as leading scientific events in their field, providing a forum for scholars to present and discuss their work. Included here are 31 accepted ongoing research papers, grouped under the following headings: eParticipation; policy modeling; open government and smart cities; general e-government; and e-government services; as well as 6 Ph.D. colloquium papers, 5 accepted posters and 3 workshops. With their combination of scientific credibility and rigor and with high relevance to practice, the papers presented here will be of interest to all those whose work involves electronic government and electronic participation. ; Multi Actor Systems ; Technology, Policy and Management