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This book traces the psychological journey of accident survivors with locomotor disability, as they move from processes of suffering to healing. It provides a holistic understanding of disability by looking into the embodied understanding of the body as shaped by the socio-political and cultural discourses around impairment

"This book traces the psychological journey of accident survivors with locomotor disability, as they move from processes of suffering to healing. It provides a holistic understanding of disability by looking into the embodied understanding of the body as shaped by the socio-political and cultural discourses around impairment. The book addresses the lack of critical qualitative research on the health and well-being of those with disabilities by developing a nuanced understanding of the experiences of people with disabilities (PWDs). It showcases the challenges PWDs face and process of recovery and regaining agency through interviews and personal narratives. It also highlights the help and support they require and the steps we need to take to better understand and address the everyday needs of PWDs. . An important addition to the research on disability studies in the Global South, this book will be of interest to researchers and students of disability studies, critical health psychology, mental health of vulnerable populations and sociology as well as professionals working in the area of health and rehabilitation. People engaged in policymaking related to disability services, rehabilitation and rights will also find this book helpful"--

Locomotor impairment and disability : global and Indian contexts -- The challenge of foregrounding the silenced voices -- Embodied existence : attending to impaired body and related regrets -- Struggles of living with a 'dependent' identity : negotiating 'mobility-related' difficulties -- Exclusion of 'differently abled' or 'less-abled' in the neoliberal world -- Experience of healing despite embodied and stigmatized existence -- The emerging perspective on disability.

"This book traces the psychological journey of accident survivors with locomotor disability, as they move from processes of suffering to healing. It provides a holistic understanding of disability by looking into the embodied understanding of the body as shaped by the socio-political and cultural discourses around impairment. The book addresses the lack of critical qualitative research on the health and well-being of those with disabilities by developing a nuanced understanding of the experiences of people with disabilities (PWDs). It showcases the challenges PWDs face and process of recovery and regaining agency through interviews and personal narratives. It also highlights the help and support they require and the steps we need to take to better understand and address the everyday needs of PWDs. . An important addition to the research on disability studies in the Global South, this book will be of interest to researchers and students of disability studies, critical health psychology, mental health of vulnerable populations and sociology as well as professionals working in the area of health and rehabilitation. People engaged in policymaking related to disability services, rehabilitation and rights will also find this book helpful"--

* The book explores the mental health experiences of suffering and healing of accident survivors with locomotor disability in India. * It provides a holistic understanding of disability experience by delving deeper into the socio-political discourses of having an impairment * Will be of interest to students, teachers and researchers of psychology, health psychology, disability studies, sociology, mental health, and well-being across UK and US. It will also be of interest to psychologists, counsellors, mental health professionals, policymakers and those interested in disability studies

Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Note on Terminology to Depict 'Disability' -- Acknowledgements -- Foreword -- Chapter 1: Locomotor Impairment and Disability: Global and Indian Contexts -- Locating the Researcher: Theoretical Positioning -- My Father's Accident: Witnessing the Disruption and Silencing -- Disenchantment with the Culture of Mainstream Psychology: The Master's Days -- Discourses Transforming Impairment into Disability Experience: Ableism and Neoliberalism -- Suffering and Healing: Foregrounding Silenced Voices of Disability -- Aspects of Selfhood: Association with Suffering and Healing -- Perspectives on Disability: An Overview -- Anthropology and Disability -- Sociology and Disability -- Rise of Disability Studies -- Critique of Social Model and the Rise of Embodiment Studies -- Psychology and Disability -- Need for an Interactionist Perspective Utilizing the Social Model and Embodiment Perspective -- Disability in Indian Context -- Focus of the Study -- Research Goals and Objectives -- Goals -- Objectives of Suffering -- Objectives of Healing -- Relating the Objectives of Suffering with the Theoretical Framework -- Relating the Objectives of Healing with the Theoretical Framework -- Chapter 2: Methodology: The Challenge of Foregrounding the Silenced Voices -- Paradigmatic Position/Standpoint -- Ethnography -- Field Sites -- Ethical Considerations -- The Participants -- Relevance of Choosing Accident Survivors with Locomotor Disability: Persons with Amputation, Leg Deformity and Spinal Cord Injury -- Relevance of Choosing Two Fields of Study: Kanpur (non-metro) and Delhi (metro) -- Systemic Variations -- Disability Culture -- Getting Closer to the Participants' World -- Methods of Data Collection -- Semi-Structured Interviewing -- Interview schedule.

PurposeIn ethnographic research, negotiating insider–outsider perspectives is essential in order to get closer to the participants' lives. By highlighting the importance of empathy and reflexivity, the paper attempts to trace my reflexive navigation as a novice researcher as I enter the field as an outsider. The process of co-creation between the researcher and the participant is mediated by the nuances of the researcher's identity, thereby shaping the researcher–participant relationship.Design/methodology/approachThe current study elaborates my journey as a Ph.D. scholar in an ethnographic study of persons with spinal cord injury or amputation. The different themes organised around my personal reflections discuss the various challenges I faced and how I navigated through them.FindingsThe paper reflects on how different aspects of my identity, such as being non-disabled, a female and differences in socioeconomic status shaped the researcher–participant relationship. Additionally, it highlights how I traverse through the blurred worlds of insider–outsider and explore the role of reflexivity and empathy in creating a horizontal researcher–participant relationship.Originality/valueThis reflexive journey offers potential insights into budding researchers who often face dilemmas whether or not it is necessary for qualitative researchers to be members of the population they are studying. The paper also contributes to an understanding around practising reflexivity while working with a sensitive population. It argues researchers to look beyond the insider–outsider debate and utilise reflexivity as a tool for a nonhierarchical researcher–participant relationship.

PurposeThe ease and convenience of online shopping are shifting the customers to e-tailers. This has prompted offline retailers to re-examine behavioural patterns along with a reconfiguration for a responsive retail model. The paper investigates the influence of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour.Design/methodology/approachData were collected via a survey answered by 793 fashion customers from India, and for data analysis, partial least square structural equation modelling (PLS-SEM) was employed. Path analysis was used to determine the interrelationships amongst the constructs used in the study.FindingsThe standardized path coefficients depict competitive responsiveness as the highest contributor of retailers' responsiveness followed by service responsiveness, employee responsiveness and customer responsiveness. The findings suggest that customer satisfaction acts as the biggest contributor to referral behaviour followed by cross-buying behaviour and revisit intentions.Originality/valueThis study has made a substantial contribution to fashion apparel retailing. The findings revealed that responsive retailing influences the customers' post-purchase behaviour as they engage in more cross-buying, revisiting and referral behaviour. The retailers are encouraged to carefully monitor their preparedness to deliver a combination of sensory, emotional, cognitive and social experience to their customers.