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AbstractUsing a national audit of mayors in the United States, this paper examines responsiveness to Latine lesbian and gay constituents who request that their city issue an LGBTQ pride proclamation. Drawing on theories of intersectionality, descriptive representation, and political institutions, we articulate the conditions under which mayors are responsive to public-facing constituency service requests to issue LGBTQ pride proclamations. We find that mayors are more responsive to requests from lesbian couples than gay couples. In addition, baseline responsiveness to our inquiry was influenced by mayors' identity characteristics. LGBTQ mayors were more likely to respond than non-LGBTQ mayors, but Latine mayors were less likely to respond than non-Latine mayors. In addition, mayors who represent cities where nondiscrimination ordinances protect LGBT people from discrimination were more responsive than mayors who represent cities where LGBT people are not protected from discrimination. These findings demonstrate how intersectional frameworks can advance audit experiments and that shared descriptive characteristics do not inevitably translate into responsiveness, a common assumption in single-axis studies of representation.

In Homestyle: House Members in their Districts (1978) Richard Fenno argued that members of Congress utilize different "home styles" when communicating with various segments of their constituency. These tailored, face-to-face interactions help build trust, are essential to the reelection effort, and shape member behavior once in office. In this paper, we reconfigure and extend Fenno's theory to help explain presidential (in)action in the digital age. By analyzing President Trump's daily press briefings and social media presence during the early days of the COVID-19 pandemic, we argue that just as a representative's home style carries over into governance, the same can be said for a president in what we have called "presidential home styles." We find that the characteristics that made Trump a successful campaigner in the 2016 election are not conducive to effective governance, especially during a crisis.