Suchergebnisse

Background: Few studies have investigated user involvement initiatives in whole organizations. The aim was to explore the experiences of professionals and user representatives taking part in the implementation of a user involvement plan. Materials: A qualitative study in a mental health hospital included interviews and observational data. Discussion: Three different stories emerged. The first described the implementation as a success. The second described the implementation as a success, but after overcoming several obstacles. The third described that the development plan had limited impact. Conclusions: Close attention should be made to decision-making and resource allocation when implementing user involvement.

Background: High-quality health services include both safe care as well as involving service users in treatment and decision-making. Material: The aim was to explore how mental health service users perceive the relationship between safe care on the one hand and increased influence and decision-making on the other. This was a qualitative study of 15 User Interviewing User evaluation reports, including 417 service users. Discussion: Safe and predictable care was essential in poor illness phases, while increased influence and independence were more important in better phases. Conclusions: High-quality services are flexible enough to adjust to users' varying symptoms and needs.