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Entrepreneurial ecosystems are a strategy that is designed to nurture economic development by promoting entrepreneurship, small business growth, and innovation. Ecosystems represent a new direction for entrepreneurship research that simultaneously increases knowledge of the complex contextual environments surrounding the entrepreneurship process, while at the same time providing useful contributions to policy debates around the role of high-growth entrepreneurship as a driver of regional economic development. This article reviews the concept evolution; different definitions and factors of entrepreneurial ecosystems. Additionally, it provides approaches of past contributions about entrepreneurial ecosystem. This article contributes to knowledge generation and provides further research directions. This study is an attempt to cover the different articles that exist on the entrepreneurial ecosystems.

Due to high competition and less employability in the technical education sector, quality in technical education has turned out to be most extreme imperative criteria to deliver better educational services. For this reason, it is required to screen the expectation of the customer of the education sector for fulfilling their needs. With aim of this, this article first illustrates the identification of the customer of the education sector, then their expectations from an institute and finally a detailed ranking of each expectation which has been done. For the ranking of student's expectations, various authors have used a number of multi-criteria decision-making methods, but the vagueness of the result was not being handled in their research. Therefore, in this study, a fuzzy approach has been used to rank the various expectations of customers. The result of the study indicates that among all student expectations, the job-oriented expectation is the most important expectation and further, an ergonomics-based expectation and a sports-based expectation are the least important expectations of the students.