Suchergebnisse

"Abstract" -- "Abbreviations" -- "Contents" -- "List of Figures" -- "List of Tables" -- "Chapter 1: Introduction" -- "1.1 Introduction" -- "1.2 Evolution of Hospitals: A Journey from Past to Present" -- "1.2.1 Roman Empire" -- "1.2.2 Medieval Persia and Islam" -- "1.2.3 Medieval Europe" -- "1.2.4 Colonial America" -- "1.2.5 Incredible India" -- "1.2.6 Modern Era" -- "1.3 Types of Hospitals" -- "1.3.1 General Hospitals" -- "1.3.2 Specialty Hospitals" -- "1.3.3 Super Speciality and Multispecialty Hospitals" -- "1.3.4 Teaching Hospitals" -- "1.3.5 Clinics" -- "1.4 Hospital Departments" -- "1.5 Types of Patients" -- "1.6 Public and Private Sectors" -- "1.7 Customer of a Hospital" -- "1.8 Patient Satisfaction Scenario in Modern Hospitals" -- "1.9 Why Cardiac Care?" -- "1.10 Quality Cardiac Care Is the Need of the Hour" -- "1.11 Motivation for the Research" -- "1.12 The Structure of the Book" -- "1.13 Conclusion" -- "Chapter 2: Literature Review" -- "2.1 Introduction" -- "2.2 First Stage: Literature on Demographics" -- "2.3 Second Stage: Literature on SERVQUAL" -- "2.4 Third Stage: Literature on Data Mining Techniques" -- "2.5 Conclusion" -- "Chapter 3: Research Gap, Objectives and Scope" -- "3.1 Introduction" -- "3.2 Research Gaps" -- "3.2.1 Issue 1" -- "3.2.2 Issue 2" -- "3.2.3 Issue 3" -- "3.2.4 Issue 4" -- "3.3 Objectives of the Study" -- "3.4 Scope of the Research" -- "3.5 Conclusion" -- "Chapter 4: Methodology" -- "4.1 Introduction" -- "4.2 Data Collection" -- "4.3 Sampling Design" -- "4.3.1 Sampling Unit" -- "4.3.2 Sampling Frame" -- "4.3.3 Sampling Method" -- "4.3.4 Sample Size" -- "4.3.5 Scale Used in Data Collection" -- "4.4 Research Instrument" -- "4.5 Model Justification" -- "4.6 Objective 1: Demographic and Clinical Variables" -- "4.6.1 'Z' Test" -- "4.7 Objective 2: Developing a Causal Model Using SEM