Book Review: The Conversational Firm: Rethinking Bureaucracy in the Age of Social Media by Catherine Turco
In: Organization: the interdisciplinary journal of organization, theory and society, Band 28, Heft 4, S. 709-712
ISSN: 1461-7323
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In: Organization: the interdisciplinary journal of organization, theory and society, Band 28, Heft 4, S. 709-712
ISSN: 1461-7323
In: Organization studies: an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies, Band 40, Heft 12, S. 1805-1822
ISSN: 1741-3044
In this paper we propose that reading and writing with novels contributes to the emerging field of researching affect in organization studies. Situating our argument in current research on work-related uncertainty, we take John Fante's novel Wait Until Spring, Bandini as a 'sensuous site' of research to engage with the experience of feeling stuck – addressed as impasse, limbo or permanent temporariness – as a condition of contemporary work lives. While affect theoretical approaches often emphasize precognitive intensities and their transformative potential, the novel foregrounds how affective intensities stay and stick as they are entangled with powerful socio-political conventions, such as investments in the American Dream or the idea of stable employment. Such affective attachments take shape in antithetic dynamics of the not-so-static state of feeling stuck.
In: Culture and organization: the official journal of SCOS, Band 25, Heft 2, S. 91-103
ISSN: 1477-2760
In: Organization science, Band 35, Heft 5, S. 1795-1822
ISSN: 1526-5455
Managing temporal complexity is a fundamental challenge in complex innovation processes, yet the temporal work whereby actors seize opportune moments (kairos) in an environment dominated by clock-time structures (chronos) remains elusive. Temporal tensions can partly be resolved through entrainment, that is, by aligning activities with dominant temporal structures. However, although entrainment ensures the exploitation of a predefined path, it is unable to harness unexpected developments as opportunities for exploration. Thus, navigating the competing temporal demands of chronos and kairos requires not just ambidextrous but also ambitemporal organizing. Collecting and analyzing in-depth interview and observational data from pharmaceutical drug discovery and development, we find that actors sometimes resolve temporal tensions through entrainment to ensure coordination and predictability. In other instances, however, actors abductively transform temporal tensions into novel interpretations and new courses of action. As such, temporal tensions become more than a bothersome deviation from the planned schedule, but an opportunity for creative agency. This understanding of kairos—as a process unfolding through temporal work—relies not only on detraining from chronos (i.e., momentarily detaching from the dominant temporal structure to question underlying assumptions), but also on its reframing and reconfiguration. We contribute to the literature on complex innovation and temporality by theorizing a transformative perspective on ambitemporal organizing, which relies less on paradoxical notions and instead emphasizes how kairos is enacted and seized within and from chronos. Funding: This work was supported by German Research Foundation (DFG) funding for the Research Unit "Organized Creativity" [Grant FOR 2161] as well as by the Austrian Science Fund (FWF) [10.55776/I4884].