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When Being Connected is not Enough: An Analysis of the Second and Third Levels of the Digital Divide in a Developing Country
In: Journal of information policy: JIP, Band 11, S. 104-146
ISSN: 2158-3897
ABSTRACT
The Internet has been identified as a tool to overcome poverty; by improving communication, facilitating innovation, and driving economic growth. However, as seen in studies on the benefits of Internet adoption and use, the welfare effect of technology is not only based on its adoption, but also from the type of use. In this study, we identified distinct classifications and predictors of Internet activities (second-level digital divide) and Internet outcomes (third-level digital divide) relevant to Sub-Saharan Africa. We discuss possible policies to bridge these levels of the digital divide and raise questions for further research in the area.
SSRN
The Impact of Over-the-Top Services on Preferences for Mobile Services: A Conjoint Analysis of Users in Nigeria
In: Journal of information policy: JIP, Band 11, S. 403-443
ISSN: 2158-3897
ABSTRACT
Although mobile phone subscription rates in Nigeria have grown significantly since mobile service inception in the early 2000s, over half of the population remains unconnected. As the focus of governments and mobile carriers shifts to driving Internet adoption, mobile phone serving as a facilitating condition for the use of traditional and over-the-top (OTT) services is likely to have multiple implications. Using conjoint analysis, this article presents insight into the impact of access to OTT services on users' demand interrelationship and willingness to pay for mobile services. Critical determinants of user preferences for mobile services in Nigeria are identified and the policy implications for regulators and mobile carriers are considered.
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