Suchergebnisse

PurposeWhile there is an urgent need for clean water in Ghana and Nigeria, governments lack the financial means to do much to address this need. This does not mean that improving access to clean water is impossible. On the contrary, this paper argued that engaging citizens through co-production, as is already being done in developed countries in the fields of care-giving, waste management, healthcare and community policing, could provide a successful strategy. The purpose of this paper is to examine how public water facilities are being managed to improve and sustain access to clean water for domestic use in rural areas in Ghana and Nigeria.Design/methodology/approachA survey interview with households and in-depth interviews with water professionals were conducted in Ghana and Nigeria to help the authors understand the practicalities of the co-production of clean water and how this is improving and maintaining access to clean water sources. The paper draws on a philosophical framework of "deep" citizen engagement to describe the merits of co-production and how it works in practice in developing countries.FindingsBased on the interviews with officials and surveys among the population of rural areas in the two countries studied, the authors found that the two countries vary significantly in their approach to water management decisions and the extent to which citizens are involved. Ghana's approach seems much more successful than Nigeria when it comes to maintaining boreholes for water supply with the help of the population. In Nigeria, three-quarters of the public water facilities are non-functional, while in Ghana, community involvement in maintaining public water facilities has resulted in the sustained use of boreholes and eliminated the lack of access to clean water in many communities.Originality/valueThis paper contributes to the practical understanding of co-production in developing countries and the potential of such co-production in improving clean water access. To the best of the authors' knowledge, no previous scientific research has studied how co-production can improve and sustain access specifically to clean water sources in developing countries, and this paper aimed to fill this gap.

Since the inception of the democratically elected post-apartheid government, South Africa has experienced growing numbers of protests about inadequate provision of basic municipal services. Recent studies have revealed that the poor performance of municipal officials contributes towards poor municipal service delivery. This article is based on a study which used qualitative key stakeholder interviews to analyse the performance of South African municipal officials, specifically in the delivery of services. It found that the following inter-related factors were responsible for the lack of performance: an unsupportive institutional environment, negative power struggles, over-regulation, political interference, a tense and bureaucratic environment, lack of coherent management systems, absence of a culture of excellence, poor skill utilisation, poor oversight mechanisms, weak capacity to engage in collaborations, and lack of trust between councillors from different political parties. The study concludes that for South African municipalities to meet their constitutional obligations to deliver optimal basic services to the people, the government must, inter alia, invest in building the capacity of municipal officials through the development of skills and other crucial local government interventions and transformations. The municipalities should also depoliticise local government and promote non-partisan appointment of municipal officials.

Since the inception of the democratically elected post-apartheid government, South Africa has experienced growing numbers of protests about inadequate provision of basic municipal services. Recent studies have revealed that the poor performance of municipal officials contributes towards poor municipal service delivery. This article is based on a study which used qualitative key stakeholder interviews to analyse the performance of South African municipal officials, specifically in the delivery of services. It found that the following inter-related factors were responsible for the lack of performance: an unsupportive institutional environment, negative power struggles, over-regulation, political interference, a tense and bureaucratic environment, lack of coherent management systems, absence of a culture of excellence, poor skill utilisation, poor oversight mechanisms, weak capacity to engage in collaborations, and lack of trust between councillors from different political parties. The study concludes that for South African municipalities to meet their constitutional obligations to deliver optimal basic services to the people, the government must, inter alia, invest in building the capacity of municipal officials through the development of skills and other crucial local government interventions and transformations. The municipalities should also depoliticise local government and promote nonpartisan appointment of municipal officials. ; https://epress.lib.uts.edu.au/journals/index.php/cjlg ; hj2022 ; School of Public Management and Administration (SPMA)

Since the inception of the democratically elected post-apartheid government, South Africa has experienced growing numbers of protests about inadequate provision of basic municipal services. Recent studies have revealed that the poor performance of municipal officials contributes towards poor municipal service delivery. This article is based on a study which used qualitative key stakeholder interviews to analyse the performance of South African municipal officials, specifically in the delivery of services. It found that the following inter-related factors were responsible for the lack of performance: an unsupportive institutional environment, negative power struggles, over-regulation, political interference, a tense and bureaucratic environment, lack of coherent management systems, absence of a culture of excellence, poor skill utilisation, poor oversight mechanisms, weak capacity to engage in collaborations, and lack of trust between councillors from different political parties. The study concludes that for South African municipalities to meet their constitutional obligations to deliver optimal basic services to the people, the government must, inter alia, invest in building the capacity of municipal officials through the development of skills and other crucial local government interventions and transformations. The municipalities should also depoliticise local government and promote non-partisan appointment of municipal officials.

The city of Johannesburg is the largest metropolitan municipality out of eight in South Africa. It is notorious for its high levels of crime, with a crime index of 80.72 and a safety index of 19.28. This article examines crime prevention co-production in the Johannesburg metropolitan area. The purpose of the study was to analyse how co-production of crime prevention is organised in Johannesburg and to understand the effectiveness of the practice there. Collaborations between the regular producers (police) and citizens were assessed to fully determine the potential of crime prevention co-production. This led to qualitative interviews with 20 police officers from 10 police stations in the Johannesburg metropolitan area. A citizen survey was conducted with a selected sample from the population (n = 400) residing in the neighbourhoods covered by the police stations investigated. The findings indicate that police officers have devised practices and programmes to co-produce crime prevention. These include the sharing of pamphlets and crime prevention education and awareness during school visitations, the use of Zello technology, community police forums, and information sharing at the youth desk and in WhatsApp groups. Nevertheless, these practices do not seem to be popular among the citizens. There is a contradiction in the perception of successful crime prevention co-production between citizens and the police. This is mainly due to citizens' lack of trust in the police. The study acknowledged the importance of the work carried out by the police in crime prevention co-production but also observed the citizens' lack of trust in the police as a potential threat to crime prevention co-production. Trust is crucial in managing information sharing on crime prevention. Front line professionals, such as the police, will not be able to meet future crime challenges if there is a trust deficit. Hence, it is important to restore trust in the work carried out by the police. Professionals in public administration could learn about the importance of trust in their crucial role of implementing policies, government programmes, and service delivery.

This article unearths the salient factors that trap the aspiring middle class in their progression towards a stable middle class in the City of Johannesburg, South Africa. The study utilises a quantitative case study design, drawing on a sample of 449 aspirants and 578 middle‐class heads of households from the 2021 Gauteng City‐Region Observatory Quality of Life Survey. A binary logistic regression model was used to analyse these salient factors (key determinants) and their impact on the social mobility of the aspirant middle class. Findings reveal a significant relationship between social mobility and education, racial inequality, asset ownership, access to economic opportunities and proximity to amenities. We suggest local government policies that positively influence the conditions of these determinants for sustained mobility of the aspirant middle class over time.