In this study our aims were to identify, in the context of the Chinese business environment, the main components of the professional competence of newly recruited employees that are critical to human resource (HR) performance, and, relative to the prediction of individual and departmental performance, to explore the influences of the identified competencies, and other important human dispositional factors, in terms of supervisors' conscious quality and career aspirations. In Study 1 we conducted in-depth interviews with a representative sample of 13 senior HR managers, in order to identify the key competencies of newly recruited employees. In Study 2 we developed a questionnaire and conducted a survey with 251 HR managers from a variety of enterprises in Taiwan to explore the impact of dispositional manpower quality on performance. We identified key dispositional manpower qualities of subordinates and supervisors and verified the relevance of these qualities in the context of the Chinese workforce. The practical implication of our findings to organizations in China is that organizations should provide more training facilitation to develop these key competencies and dispositional qualities among both managers and new employees.
It was proposed that any emotion associated with a feeling of certainty would promote problem-focused coping, whereas any emotion associated with a feeling of uncertainty would lead to more emotion-focused coping. An experiment with 180 undergraduate students and based on appraisal questionnaires (Smith & Ellsworth, 1985) provided confirmation for the proposal by showing that participants in emotional states of uncertainty were more favorably disposed towards problem-focused coping than they were in states of emotional certainty; whereas participants in states of emotional certainty engaged in more emotion-focused coping than in states of uncertainty emotional in a judgment context.