Suchergebnisse

Résumé Comme de nombreuses organisations, la SNCF a placé l'usager au centre de sa politique. À travers la présentation de différents travaux réalisés au sein de la Direction de l'innovation et de la recherche et de la SNCF, nous montrons qu'il existe de nombreuses figures de l'usager, qui renvoient à des enjeux différents pour l'entreprise. L'identification de ces multiples figures permet d'affiner la coproduction de l'offre de service, d'adapter les ressources à des demandes spécifiques.

Résumé Les réseaux de guildes de joueurs évoqués dans cet article et leurs différents avatars (chevaliers, éclaireurs, druides, elfes…) font interagir des membres présents dans différents pays et exigent une participation sur la base du volontariat. La guilde se construit dans un cadre de participation délimité par l'interconnexion de différents supports de communication : « chats » et forums du site de la guilde, e-mail et contacts téléphoniques directs mais aussi des « events » (voyages d'exploration, cérémonies d'intronisation « dans la vraie vie »).

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...

The world of work is changing. A century after moving from an agriculture-centered world to an Industrial one, from self-employed workers to salaried employees, our modern economies are slowly transitioning towards a new model: based on simultaneous collaboration and competition, the boundaries of contemporary organizations are blurring; information technologies are allowing individuals and companies to set base away from cities; shared working spaces are triggering new forms of collaborations between individuals and corporations.This White Paper aims at diagnosing key institutional tensions related to new work practices in the city, and putting forward questions and general propositions likely to overcome these tensions. The idea is to analyze how new collaborative communities and collaborative logics (of coworkers, hackers, makers, fabbers, and teleworkers) and more traditional collective activity and modes of decision making (of the city and corporations in the city) can jointly contribute to the co-production of harmonious new ways of life and new ways of working. Reinventing joint public policies, corporate strategies and citizenship appear here as a key stake where usual dichotomies between private-public, collaborative-non-collaborative economy, traditional citizens and hacktivists need to be overcome.We thus identify in this document a set of controversies around four strong political issues both for the city and the field of management, linked to the emergence of collaborative spaces:o Topic 1. Space, territories, and public policy on collaborative communities in the city;o Topic 2. Collaborative communities and their roles in education in the city;o Topic 3. Business models and their communication in the context of collaborative spaces and collaborative communities;o Topic 4. Collaborative spaces and their roles in innovation and entrepreneurial dynamics at the level of the cityBeyond our controversies, we underline three paradoxes which should be at the heart of new questions for policy-makers, ...