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PurposeThe purpose of this paper is to further understanding of citizens' attitudes towards electronic government (e‐government) and e‐governance.Design/methodology/approachA quantitative study was conducted of 3,000 citizens of a relatively prosperous town in South‐East England. A 10 per cent response rate provided 302 completed questionnaires; 216 users of e‐government portals and 86 non‐users.FindingsFindings indicate that whilst interest in e‐government is generally low overall, users appreciate personalisation, user‐friendliness and the ability to communicate. Users and non‐users perceive moderate value in e‐government for knowledge acquisition and communication, but little as a vehicle of democratic engagement. Those using e‐government frequently are more positive than other groups.Research limitations/implicationsThe relatively low‐response rate (though not unusual for quantitative methods) suggests a general lack of interest; however users of e‐government are appreciative of a few, key benefits. In relation to enhancing participation, the findings suggest that Government ambitions far outstrip those of its citizens. To improve usage, the authors propose that non‐users need to be tempted online in a secure environment, that users should be provided with personalised pages in line with their expectations, that elected members should be encouraged to view with web as a means of reaching out to voters and that citizens should be educated in exploiting the potentially valuable online tools to enhance participation. The study is limited by the exclusive use of quantitative methods; the outcomes suggest that further, qualitative, research could be valuable in exploring user needs, motivations, competence, and level of political engagement.Originality/valueThe paper adds insight into citizens' attitudes towards e‐government and e‐governance.

Abstract In this article we take an agent‐centred approach to explore the role of trust and commitment in the virtual organization. The findings of a case study in an international information technology consultancy indicate that multiple relationships arising from the alliance‐based structure require clear commitment to enable the development of trust as a basis for longer‐term partnership. Paradoxically, the perceived low level of commitment from the organization does not engender the high level of trust and commitment required from virtual teams to maximize their performance. However, over time and with extended exchanges, the commitment level and form may evolve, thus necessitating a realignment of existing psychological understanding and trust between the actors. If there is general agreement that an upward shift from short‐term to long‐term commitment is beneficial to all, then the virtual arrangement will continue to be effective.

This book provides the reader with an overview of the World Health Organization, the key organization for international health cooperation.

Large-scale changes in human behaviour are urgently needed to prevent future pandemics involving zoonotic diseases such as COVID-19. However, this will not happen to the required degree, and with sufficient speed, without a major shift in how humanity collectively governs itself. Alongside a shift in focus from individual behaviours to the structural conditions underpinning the world economy that shape human behaviours, effective global governance presses us to connect more dots than ever before. The One Health approach is an important starting point but we need to go much further.

Jeremy Shiffman's editorial appropriately calls on making all forms of power more apparent and accountable, notably productive power derived from expertise and claims to moral authority. This commentary argues that relationships based on productive power can be especially difficult to reveal in global health policy because of embedded notions about the nature of power and politics. Yet, it is essential to recognize that global health is shot through with power relationships, that they can take many forms, and that their explicit acknowledgement should be part of, rather than factored out of, any reform of global health governance.