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PurposeDrawing on social exchange theory and a cultural perspective, this study examines the relationship between workplace ostracism and job engagement by focusing on the mediating role of felt obligation and the moderating role of collectivism.Design/methodology/approachA two-wave survey was conducted over four months in a private service business in China. The participants comprised 108 Chinese employees.FindingsThe results indicate that workplace ostracism has a negative relationship with job engagement through a reduced sense of felt obligation. Collectivism strengthens the main effect of workplace ostracism on felt obligation and its indirect effect on job engagement via felt obligation.Research limitations/implicationsThis study contributes to understanding of the internal mechanism of the workplace ostracism–job engagement model by identifying the mediating role of felt obligation. It also emphasizes that collectivist cultures can enhance the effects of workplace ostracism. However, the generalizability of our findings may be limited due to this cultural factor.Practical implicationsOur findings show that workplace ostracism plays a significant role in reducing job engagement. Therefore, it is essential to reduce the incidence of ostracism in the workplace.Originality/valueBy addressing the previously unexplored mechanism that mediates the relationship between workplace ostracism and job engagement, this study provides new directions for research on workplace ostracism and job engagement.

PurposeThe purpose of this paper is to examine the effects of servant leadership on employees' promotive voice behavior and prohibitive voice behavior by focusing on the mediating role of job engagement and the moderating role of proactive personality.Design/methodology/approachTime-lagged data were collected using a field survey research design. The participants included 216 employees and 23 supervisors in two commercial banks in China.FindingsPerceived servant leadership was positively related to employees' promotive and prohibitive voice behavior, and these relationships were mediated by enhanced job engagement. In addition, employees' proactive personality amplified the relationship between perceived servant leadership and job engagement, and the mediating effect of job engagement on the relationship between perceived servant leadership and voice behavior.Research limitations/implicationsThis study enhances understanding of the mechanisms underlying the servant leadership – voice model by identifying the mediating role of job engagement. The results also demonstrate the moderating role of proactive personality in enhancing the effects of servant leadership. However, the survey design was not longitudinal, which limits the study's ability to confirm causality.Practical implicationsThe findings reveal that servant leadership, employees' job engagement, and proactive personality can facilitate employees' promotive and prohibitive voice behavior.Originality/valueThis study addresses the unexplored mediating mechanism of the relationship between servant leadership and voice behavior, and offers new directions for servant leadership and voice research.

This study examines the association between CEO temporal focus and corporate engagement in philanthropy, and considers the moderating role of ownership. This association is investigated based on upper echelons theory and the conceptual framework of temporal focus. Using a sample of 2,285 observations of Chinese listed firms from 2010 to 2015, our results show that the relationship between CEO past focus and corporate philanthropy is positive in state-owned firms but negative in private firms. In addition, CEO future focus is negatively associated with charitable activities in state-owned firms, but positively associated with such activities in private companies. For present-oriented CEOs, the relationship between temporal focus and philanthropy is negative in both public and private firms, but the negative effect is stronger in private firms. The findings of this study show how CEOs' time perspectives shape their decisions on company engagement in philanthropic projects.

We integrate insights behavioral theory of the firm, social psychology, and family business literature to examine the role of CEO's financial aspiration in engaging in corrupt transactions. Building on a survey of 196 family firms in China, we found that the relationship between realization extent of CEO's financial aspiration and likelihood of engaging in corruption is inverted U shaped. We also found CEO's religious belief as an important moderator between CEO's financial aspiration and firm-level corruption. Religious belief decreases the CEO's motivation to offer bribes to government officials to achieve short-term economic benefits via strict ethical judgement, which in turn weakens the positive effects of low level achievement of CEO's financial aspiration on family firm's corruption.

PurposeThis study tested a holistic model that investigated the interaction effect of negative mentoring experiences and moqi (pronounced "mò-chee") with a mentor—where moqi refers to a situated state between two parties in which one party understands and cooperates well with the other party without saying a word—on the protégés' turnover intention, along with the mediating role of protégés' harmonious work passion.Design/methodology/approachData were collected from 281 protégés through a three-wave questionnaire survey with a 1-month lag between waves. We used a hierarchical multiple regression and bootstrapping analysis to test our hypotheses.FindingsOur results support the mediating effect of harmonious work passion on the positive relationship between protégés' negative mentoring experiences and turnover intention. In addition, our analysis confirmed that moqi with the mentor amplifies both the impact of protégés' negative mentoring experiences on harmonious work passion and the indirect effect of negative mentoring experiences on protégés' turnover intention via harmonious work passion.Originality/valueBy demonstrating the interaction effect of protégés' negative mentoring experiences and moqi with their mentor on turnover intention, as well as the mediating role of harmonious work passion, this study expands our understanding of the mechanism and boundary condition of the effect of negative mentoring experiences and provides inspiration and guidance for mentoring practices.

PurposeThe purpose of this paper is to examine the effects of authentic leadership on the work–family balance (WFB) of followers by focusing on the mediating roles of leader–member exchange (LMX) and work-to-family enrichment (WFE) and the moderating role of traditionality in China.Design/methodology/approachData were collected using field survey research design. Participants included 206 employees in a pharmaceutical company in China.FindingsThe results indicate that LMX and WFE sequentially mediated the positive relationship between authentic leadership and WFB. In addition, traditionality strengthened the relationship between authentic leadership and LMX.Research limitations/implicationsThis study contributes to the integration of authentic leadership literature and the WFB model. This research also indicates that authentic leadership is a source of enhancing employees' WFB. However, data are correlational and cross-sectional, which limits the ability to draw causal relationships.Practical implicationsThe findings reveal that authentic leadership is effective in inducing followers' WFB. The value of traditionality can strengthen the effect of authentic leadership.Originality/valueThis study addresses unexplored theoretical predictions and provides new directions for authentic leadership and work–family research.

Despite researchers' increasing attention on customer sexual harassment, few studies have investigated its effects on the service performance of frontline employees. This study examined the link between customer sexual harassment, as perceived by frontline employees, and their service performance by focusing on the mediating role of difficulty in maintaining display rules and the moderating role of traditionality. The results from a field survey of 359 supervisor–subordinate dyads in a chain of restaurants in China provided evidence that difficulty in maintaining display rules mediates the negative relationship between customer sexual harassment and service performance. In addition, Chinese traditional values attenuate the relationship between customer sexual harassment and difficulty in maintaining display rules and the mediating effect of difficulty in maintaining display rules. Implications for theory, research and management practice are discussed.

Job insecurity is negatively associated with employees' extra-role behavior. Studies of this negative impact often use a social exchange or stress–strain perspective to explain how job insecurity impairs employees' extra-role behavior. This study offers an alternative account. Based on a conservation of resources perspective, the authors propose that job insecurity denotes a threat of loss of resources, which will motivate individuals to focus on how to protect what they have and reduce further loss. Such conservation of resources will limit one's flexibility, or the ability to consider alternatives and change a course of action in response to environmental changes, and thus undermine employees' extra-role behavior for pursuing constructive changes at work (i.e., taking charge). The authors also propose that the impact of job insecurity on flexibility can be more detrimental to employees higher in work-based self-esteem (i.e., domain-specific self-esteem) due to the experience of self-concept dissonance. The results, obtained from 188 employees in 19 teams of a manufacturing company, supported the hypotheses, while mechanisms suggested by a social exchange perspective (i.e., felt obligation to organizations) and a stress–strain perspective (i.e., vigor) were taken into account. This investigation extends understanding of how and why job insecurity influences employees' work behavior, as well as who is most vulnerable to job insecurity.