Suchergebnisse

The concept of New Public Service emphasizes on that government is responsible to provide fast, easy and inexpensive service to the people as citizen. So far, Government of Indonesia has not been able to provide this service even many services are marked by corruption. Mentality of being served than providing service is still massive. It is because low moral culture of the Civil servants to serve and expert professionalism as civil servant. The low moral quality and professionalism of the Civil Servant cause the service in Indonesia is still complicated and takes long time. This weakness becomes the opportunity for corruption. The right training and recruitment process could minimize corruption potency in law enforcement. Through this training, besides improving individual and institutional moral, it also improved the service competence as required in the context of present public administration.

PLAVON Dukcapil is one of the internet-based innovations from the Population and Civil Registration Office of Sidoarjo Regency in order to simplify and speed up the process of population administration services, namely population registration and civil registration that can be done independently. This study aims to find out how the effectiveness of online services (PLAVON) at the Population and Civil Registration Office of Sidoarjo Regency, and what factors support and obstacle in the Dukcapil PLAVON service. This type of research is a descriptive qualitative approach, namely by seeing, describing, and explaining the phenomenon directly. Based on this research, it can be seen that the online service (PLAVON) of the Sidoarjo Regency Population and Civil Registration Service runs effectively according to the effectiveness indicators in this study, namely indicators of program targeting accuracy, program socialization, program objectives and program monitoring. The supporting factor for implementing the program is the availability of infrastructure that supports the implementation of the Dukcapil PLAVON, while the factor that hinders the implementation of the program is the lack of human resources who handle PLAVON. The advice given is to carry out socialization intensively so that more people know and understand the existence of the Dukcapil PLAVON, and make maximum use of the existing human resources at the Population and Civil Registration Office.

This study aims to describe the performance of the National Narcotics Agency of Gresik Regency in an effort to prevent drug abuse among adolescents and to analyze the supporting and inhibiting factors of the National Narcotics Agency of Gresik Regency in efforts to prevent drugs abuse among adolescents. This type of research is descriptive qualitative using data collection methods in the form of interviews, observations, and documentation. The data analysis technique used is an interactive model from Miles and Huberman. The results of this study indicate that the performance of the National Narcotics Agency of Gresik Regency in implementing the narcotics abuse prevention program among adolescents is good. From the indicators of responsiveness, the programs carried out are appropriate to answer the public's needs. From the indicators of responsibility, the programs carried out are in accordance with the existing policies. Meanwhile, from the accountability indicators, the programs carried out are accountable with the decreasing number of adolescent users. The supporting factor for this program is the policy issued by the Central Government and the Gresik Regency Government, while the inhibiting factor is the COVID-19 pandemic.