Chapter 1: Introduction to Gender -- Chapter 2: Accepted as the other: Discrimination, Identity Crises and Coping Mechanism -- Chapter 3: Heteronormativity in the Workplace -- Chapter 4: Queer, Information Technology and Internet: The Virtual and the Real -- Chapter 5: Are Indian Organisations Safe for the LGBT employees? -- Chapter 6: Conclusion
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This paper argues that our understanding of the issues related to language conflicts inside business organizations would be enriched by close analysis of the conflicts that take place in the larger arena of the social sphere, of which the business organizations are a part. Taking clues from earlier studies, the paper argues that the prime reason behind linguistic conflicts is the fear of loss of linguistic identity by the linguistic minorities. It is further debated that the same factors related to the loss of linguistic identity would play a role in the business arena as well where the official language of the workplace puts its native speakers in an undue advantageous position with respect to other members who have learnt the official language as their second language.
PurposeSocial enterprises (SEs) have experienced unprecedented uncertainty due to COVID-19, and it has challenged the fundamental assumptions underlying the SEs. Little is known about the strategic response of SEs when their fundamental characteristics are being challenged. The purpose of this paper is to explore – how do SEs respond to a crisis caused by the pandemic?Design/methodology/approachThis paper adopts a case study approach and reports the response strategy of impulse social enterprises (ISE) from India. Data were collected through interviews, Webinars and organizational reports. To analyze the data, the authors examined the fundamental assumption on SE that was challenged by the pandemic.FindingsThe response strategy of ISE is driven by social and substantive rationality focusing on the relationship with the community and doing what is good for them. The role of communication was vital in gathering support and resources to continue with their function. ISE adapted a mindset of mission agility and created an alternative market for its product.Originality/valueThis study highlights the response strategy of SE in an emerging economy like India, which experienced one of the stringent lockdowns. It is probably one of the few studies that examined the responses of SE under a crisis that challenged their fundamental attributes by adopting the framework of Bacq and Lumpkin (2021).