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Abstract
This article provides an overview of the current state of digitization of public services in Ukraine, exploring its impact on service quality and availability. The rapid advancements in information and communication technology have created opportunities for streamlining bureaucratic processes and improving service delivery. The study aims to analyze the progress and potential of digitization in public services in Ukraine, comparing it with successful examples in Estonia. The research seeks to identify best practices and address existing gaps and challenges in digitalizing public services. The research utilizes various methods, including a comprehensive literature review, analysis of academic articles, government reports, and quantitative data from primary sources such as surveys and databases. A comparative analysis of Estonia's digitalization efforts is conducted to gain insights into potential lessons and best practices. The findings show that digitization of public services in Ukraine has emerged in response to advancements in technology and citizens' demand for user-friendly and accessible services. Initiatives like the Diia platform have positively impacted service quality and availability. However, Ukraine's level of digitization still lags behind some European counterparts. The Ukrainian government's commitment to digital transformation is evident through various initiatives and targets to improve the digitization rate of public services. Despite the progress made, ongoing efforts are needed to address challenges and invest in digital infrastructure. Prioritizing digital transformation can enhance service efficiency, transparency, and citizen engagement, ultimately improving the quality of life for Ukrainians and aligning with EU standards.

The relevance of the research is due to the need to form a methodological basis for research on the spatial dimension of modernization processes in the tourism sector of the region, which due to the current global threats are of particular importance. The purpose of the article is to develop theoretical and methodological foundations for the study of spatial patterns of modernization of the tourism sector of the region from the standpoint of a systematic approach. The key in the research are the system approach, as well as the modernization paradigm of regional development, which allow to form a comprehensive concept of spatial development of tourism in the region. The article formulates the main provisions of the spatial dimension of modernization processes in the region; the stages of recreational development of the territory are singled out; the interrelations between the development of tourism and the processes of urbanization are analyzed; the essence of tourist clustering is substantiated and the principles of cluster formation in this sphere are singled out; the effect of "expansion" of tourist space in destinations is characterized. The results of the study can be useful for scientists researching the spatial aspects of tourism development as a type of economic activity and as a social phenomenon at the regional level, as well as for practitioners of state and regional government, representatives of the tourism business.