Suchergebnisse

PurposeDespite the potential of artificial intelligence (AI) systems to increase revenue, reduce costs and enhance performance, their adoption by organisations has fallen short of expectations, leading to unsuccessful implementations. This paper aims to identify and elucidate the factors influencing AI adoption at both the organisational and individual levels. Developing a conceptual model, it contributes to understanding the underlying individual, social, technological, organisational and environmental factors and guides future research in this area.Design/methodology/approachThe authors have conducted a systematic literature review to synthesise the literature on the determinants of AI adoption. In total, 90 papers published in the field of AI adoption in the organisational context were reviewed to identify a set of factors influencing AI adoption.FindingsThis study categorised the factors influencing AI system adoption into individual, social, organisational, environmental and technological factors. Firm-level factors were found to impact employee behaviour towards AI systems. Further research is needed to understand the effects of these factors on employee perceptions, emotions and behaviours towards new AI systems. These findings led to the proposal of a theory-based model illustrating the relationships between these factors, challenging the assumption of independence between adoption influencers at both the firm and employee levels.Originality/valueThis study is one of the first to synthesise current knowledge on determinants of AI adoption, serving as a theoretical foundation for further research in this emerging field. The adoption model developed integrates key factors from both the firm and individual levels, offering a holistic view of the interconnectedness of various AI adoption factors. This approach challenges the assumption that factors at the firm and individual levels operate independently. Through this study, information systems researchers and practitioners gain a deeper understanding of AI adoption, enhancing their insight into its potential impacts.

AbstractBlockchain technology is a core technology expected to play a highly instrumental role in competing with socioenvironmental challenges. The literature hypothesizes various blockchain functions for building a sustainable business ecosystem. This study unifies these diverse perspectives into an interpretive strategy roadmap that provides a holistic overview of how blockchain should be leveraged to deliver sustainability functions optimally. The study first identified the sustainability functions of blockchain through a content‐centric literature review. The study applied interpretive structural modeling (ISM) and drew on experts' opinions to model how and in which order blockchain delivers these sustainability functions. The study further drew on the ISM output and interpretive logic‐knowledge base to develop the promised roadmap. Results revealed that blockchain promotes a decentralized decision system that facilitates automation and real‐time information sharing (RIS) across supply chains. Blockchain introduces traceability and transparency into supply chain operations. These conditions offer monitoring of business operations and the development of trust across value‐chain stakeholders. These driver functions lead to value chain optimization and circularity integration into business and supply chain operations. When these necessary functional conditions are met, businesses can further draw on blockchain to promote economic and environmental aspects of sustainability through more complex functions enabling resource efficiency, cost reduction, pollution prevention, and higher profit margins. The order in which businesses can leverage these functions would define blockchain sustainability performance. Each function is uniquely valuable to sustainability, and none of them can be overlooked.