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Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- List of Tables -- Foreword -- Acknowledgments -- 1. Introduction -- 2. The Bureau of Reclamation -- 3. The Bureau of Indian Affairs -- 4. The Food and Drug Administration -- 5. The Social and Rehabilitation Service -- 6. Conclusions -- Appendix on Research Design -- Bibliography -- Index -- About the Author

1. Introduction : research methods for public administrators -- 2. Basic research concepts -- 3. What is the question? -- 4. Identifying measures and measurement strategy -- 5. Designs for research : the Xs and Os framework -- 6. Other research approaches -- 7. Data collection I : available data and observation -- 8. Data collection II : interviews and focus groups -- 9. Data collection III : surveys -- 10. Sampling demystified -- 11. Qualitative data analysis -- 12. Data analysis for description -- 13. Analyzing survey scales -- 14. Data analysis : exploring relationships -- 15. Data analysis : regression -- 16. Data analysis using inferential statistics -- 17. Communicating research results -- 18. Conclusion : research at the intersection of politics and administration.

As in previous editions, this highly practical book is written with beginning MPA students and practitioners in mind. It focuses on the interpretation and use of research findings, not just number crunching. It covers the entire research process, from initial questions to final report, in clear, jargon-free language, and includes numerous easy-to-understand examples and exercises that provide opportunities for concrete applications of the concepts. It is solidly grounded in public administration and recognizes both the promise and limitations of research within a political environment. Key feat.

Appreciative Inquiry, developed by David Cooperrider and colleagues at Case Western Reserve University and The Taos Institute, is an organizational transformation tool that focuses on learning from success. Instead of focusing on deficits and problems, the Appreciative Inquiry focuses on discovering what works well, why it works well, and how success can be extended throughout the organization. It is both the vision, and the process for developing this vision, that create the energy to drive change throughout the organization. In 1998, the City of Hampton, Virginia, already nationally recognized as an innovative government, initiated an Appreciative Inquiry process to re-energize its workforce in bringing about their desired vision for the 21st century. 1 The Appreciative Inquiry process was successfully modified to meet the needs of the city government.

In this study gender language differences in the written description of color were analyzed. The total number of words used, number of tertiary level terms used, and normative emotionality were assessed. Women were found to use more words to describe color than men. An interaction effect
among gender and age was found for the number of tertiary level words used. A main effect of gender for total mean emotionality was found that was not ameliorated by age or education level.