Applying world class manufacturing to make‐to‐order companies: problems and solutions
In: International journal of operations & production management, Band 18, Heft 11, S. 1086-1100
ISSN: 1758-6593
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In: International journal of operations & production management, Band 18, Heft 11, S. 1086-1100
ISSN: 1758-6593
In: International journal of operations & production management, Band 12, Heft 11, S. 53-64
ISSN: 1758-6593
The management of customer enquiries is a particularly pertinent
issue for make‐to‐order companies in which each enquiry concerns a
unique order. Such companies must make tenders which are both
competitive and realistic in terms of characteristics such as the
delivery date and price, if they are to win the order and to secure
future orders. Often, the need to ensure that a tender is realistic is
given a low priority and thus orders that are won are delivered late
and/or made at a loss. Proposes a Decision Support System which assists
in determining tenders which are both realistic and competitive.
Input/output control is used so that the input in terms of orders is
controlled at the same time as the output is controlled in terms of
capacity.
In: Defense analysis, Band 11, Heft 1, S. 5-20
ISSN: 1470-3602
In: Defense analysis, Band 11, Heft 1, S. 5-20
ISSN: 0743-0175
In: International journal of operations & production management, Band 36, Heft 10, S. 1272-1307
ISSN: 1758-6593
Purpose
The purpose of this paper is to empirically investigate effective management strategies for 14 sources of supply chain uncertainty, with a particular emphasis on uncertainties or strategies that involve ethical issues.
Design/methodology/approach
Manufacturing strategy theory, underpinned by alignment and contingency theory, is used as the theoretical foundation. Multi-case study data are collected from 12 companies in the Indonesian food industry, including four focal manufacturers, four first-tier suppliers, and four first-tier customers (retailers).
Findings
Within the context of appropriately aligned management strategies to address 14 sources of uncertainty, three ethical issues are empirically identified: first, collusion amongst suppliers to ration supplies and increase prices; second, unethical influences on government policy; and third, "abuse" of power by large retailers at the expense of smaller competitors. Joint purchasing is argued to be a key strategy for combatting the first of these ethical issues.
Research limitations/implications
The study is limited to the Indonesian food industry, and so further research is needed in other cultures/contexts.
Practical implications
Management strategies that aim to reduce an uncertainty at its source lead to better overall supply chain performance than strategies that merely cope with uncertainty, which only have an impact on firm-level performance.
Social implications
The ethical issues identified have implications for fair negotiations between customers and suppliers.
Originality/value
This study is unique in its in-depth case study-based empirical investigation of the management of multiple supply chain uncertainties; and in its discussion of ethical issues in this context.
In: International journal of operations & production management, Band 38, Heft 12, S. 2286-2312
ISSN: 1758-6593
PurposeThe purpose of this paper is to investigate how horizontal collaboration aids organisations in responding to modern slavery legislation and in gaining a socially sustainable competitive advantage.Design/methodology/approachAction research has been conducted in the textiles and fashion industry and a relational perspective adopted to interpret five collaborative initiatives taken to tackle modern slavery (e.g. joint training and supplier audits). The primary engagement has been with a multi-billion pound turnover company and its collaborations with 35 brands/retailers. A non-government organisation and a trade body have also participated.FindingsSuccessful horizontal collaboration is dependent on both relational capital and effective (formal and informal) governance mechanisms. In collaborating, firms have generated relational rents and reduced costs creating a socially sustainable competitive advantage, as suggested by the relational perspective. Yet, limits to horizontal collaboration also exist.Research limitations/implicationsThe focus is on one industry only, hence there is scope to extend the study to other industries or forms of collaboration taking place across industries.Practical implicationsSuccessful horizontal collaborative relationships rely on actors having a similar mindset and being able to decouple the commercial and sustainability agendas, especially when direct competitors are involved. Further, working with non-business actors can facilitate collaboration and provide knowledge and resources important for overcoming the uncertainty that is manifest when responding to new legislation.Social implicationsSocial sustainability improvements aim to enhance ethical trade and benefit vulnerable workers.Originality/valuePrior literature has focussed on vertical collaboration with few prior studies of horizontal collaboration, particularly in a socially sustainable supply chain context. Moreover, there has been limited research into modern slavery from a supply chain perspective. Both successful and unsuccessful initiatives are studied, providing insights into (in)effective collaboration.
In: International journal of operations & production management, Band 35, Heft 1, S. 60-109
ISSN: 1758-6593
Purpose– The purpose of this paper is to determine the state-of-the-art in socially responsible sourcing (SRS) research, leading to an agenda for further work; and to evaluate the use of theory in this context. SRS is defined as the upstream social issues within the sustainability literature, where social issues include human rights, community development and ethical issues but exclude environmental concerns.Design/methodology/approach– A systematic literature review of 157 papers that include SRS published in ABS listed journals. The papers have been analysed according to their research content, with a particular focus on the use of pre-existing theories.Findings– Key findings for researchers and managers alike include an analytical discussion of strategies developed to date to embed SRS in an organisation; and key research gaps include a particular need to consider the supplier perspective in developing countries. In terms of the use of theory, a typology is proposed, which (in ascending order of effectiveness) is as follows: theory dressing, theory matching, theory suggesting/explaining and theory expansion.Research limitations/implications– The review is limited to papers published in the ABS list; and the analysis of the use of theory is limited to the SRS literature. The findings suggest that insightful papers can be written without any use of theory but that as a field develops, a greater depth of application of theory is needed to aid understanding.Originality/value– This is the only review that focuses exclusively on social issues SRS, excluding environmental issues, thus allowing for a greater depth of discussion on social issues; and is unique in its detailed critical analysis of the use of theory.
In: RAUSP management journal, Band 58, Heft 3, S. 197-218
ISSN: 2531-0488
Purpose
This paper aims to investigate how the extant literature on sustainable supply chain management (SSCM) empirically explores the perspective of emerging economy suppliers operating in global supply chains (GSCs). It thereby explains the role of emerging economy suppliers in determining the success of SSCM.
Design/methodology/approach
A systematic literature review of 41 empirical papers (published between 2007 and 2021) was conducted, involving both descriptive and thematic analyses.
Findings
The findings demonstrate that emerging economy suppliers have a key role in SSCM, given their use of positive feedback loops to proactively create remedies to surpass barriers using their collaboration mechanisms, and exploit authentic sustainability outcomes as reinforcements to drive further sustainability initiatives. The authors also demonstrate that suppliers are particularly focused on the cultural and institutional dimensions of sustainability. Finally, the authors provide an explanatory analytical framework to reduce the institutional distance between buyers and their global suppliers.
Research limitations/implications
This review identifies avenues for future research on the role of emerging economy suppliers in SSCM.
Practical implications
Recognising remedies to surpass barriers and reinforcements to drive new actions can aid SSCM in GSCs and improve understanding between buyers and suppliers.
Social implications
The valorisation of cultural and institutional issues can lead to more responsible supplier interactions and improved sustainability outcomes in emerging economies.
Originality/value
This review only analyses the viewpoint of emerging economy suppliers, whereas prior SSCM reviews have focused on the buyer perspective. Thus, the authors reduce supplier invisibility and institutional distance between GSC participants.