Suchergebnisse

Vitality refers to the experience of having energy available to one's self. Vital employees are full of positive energy when they work, and feel mentally and physically strong. Such employees often show higher job performance and lower stress than their less vital colleagues. Despite the importance of vitality, few public administration studies have studied vitality. More generally, by focusing on vitality, we aim to bring a "positive psychology" perspective into the domain of public administration. We analyze whether two important job characteristics (leader's task communication and job autonomy) affect vitality. We use a multi-method design. A large-scale survey ( N = 1,502) shows that leader's task communication and job autonomy are positively related to vitality. A lab experiment ( N = 102) replicated these findings, showing cause-and-effect relationships. In conclusion, public organizations can potentially increase employee vitality (a) by increased task communication from leaders and (b) by providing employees with greater job autonomy.

Demands that exceed time and resources place pressure on public professionals, resulting in coping behavior. This study aims to provide insight in the prevalence and consequences of taking a more active strategy, professional coping. Next to traditional forms of coping studied in public administration, studying active coping can result in more insight in when and with what consequences frontline employees speak up and resist pressures. We explore to what degree teachers use speaking out using professional norms as a way to tackle the pressures they face. Moreover, we analyze the relationship between professional coping, work engagement, and intent to leave as important indicators of how immersed frontline employees are in their work. Using survey data ( n = 1,270) from primary school teachers, we conclude that professional coping is in general regularly but not very often applied, but that professional coping is related to higher work engagement and lower intent to leave. We conclude that studying active coping strategies can not only be important for street-level literature in gaining insight in all types of behavior and their consequences but also for public service providers aiming for an engaged workforce.