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The benefits realised through increased computerisation of business logistics activities have been widely acclaimed and accepted. Evidence is presented to show through an extensive mail survey of logistics executives throughout the US that only modest progress has been made over the last decade in automating most logistics data. The sole company characteristic that correlated with greater computerisation was company size; all other company characteristics had limited effect.

The benefits realised through increased computerisation of business
logistics activities have been widely acclaimed and accepted. Evidence
is presented to show through an extensive mail survey of logistics
executives throughout the US that only modest progress has been made
over the last decade in automating most logistics data. The sole company
characteristic that correlated with greater computerisation was company
size; all other company characteristics had limited effect.

Fast and flexible low‐cost data processing and information systems have
transformed business operations. Reductions in production setup times,
lot sizes and inventory levels have yielded substantial improvements in
productivity and profitability. The continuing changes sweeping American
business impose significant impacts on the distribution (or logistics)
function within manufacturing and merchandising firms. This research
assesses current levels of computerization within logistics and examines
the relationship between computerization and implementation of the
integrated logistics concept. Significant differences between
integrated and non‐integrated firms concerning levels of computerization
are identified. Integrated firms have developed the information support
systems necessary to position their organizations for competitive
success.